Bizhub C220 cyan color registration shift on one side after black drum replace

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  • Theophilos
    Junior Member
    • Dec 2020
    • 5

    Bizhub C220 cyan color registration shift on one side after black drum replace

    Please be patient with me. It's my first post here and I'm just a happy owner/user of a second hand bizhub C220.
    All the units and consumables were still under their end of life, except the black drum unit.

    I replaced the the black drum unit and a shift in the Cyan color appeared on a side of the page. Putting back the old black drum unit did not fix the issue.

    I tried looking in the color registration menu, but all changes there are on a page level, not for just one side.

    I don't know where the IDC sensor is located or what I could clean/change. Google and forum search didn't get me to any results so far. Could you help me with some ideas? I don't want to waste your time.

    Attached: jpg and pdf of a scanned print

    Cyan shift.jpg

    Drum Unit Status Start Date End of Life Forecast.
    Cyan 60% 29/5/2012 16/9/2026
    Magenta 60% 29/5/2012 16/9/2026
    Yellow 60% 29/5/2012 16/9/2026
    Black 1% 17/11/2020
    Developing Unit Status Start Date End of Life Forecast.
    Cyan 27% 29/5/2012
    Magenta 27% 29/5/2012
    Yellow 27% 29/5/2012
    Black 22% 29/5/2012
    Consumables Status Start Date End of Life Forecast.
    Ozone Filter 37% 29/5/2012 8/8/2035
    Fusing Unit 24% 29/5/2012
    Image Transfer Belt Unit 44% 29/5/2012 29/11/2031
    Transfer Roller Unit 37% 29/5/2012 8/8/2035
    Attached Files
  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #2
    Re: Bizhub C220 cyan color registration shift on one side after black drum replace

    IDC sensor usually at the end of the ITB, just below it and above the registration roller. I've also seen them right above the ITB, right before the fuser...usually a solenoid actuated shutter covering the IDC sensor. Also what is the quality of your ITB?[emoji848] Pull it out and have a look at it for wear and any other issues...could be one of the color transfer rollers and backside of the belt is worn, damaged, contaminated & not making good contact. Just note that the IDC sensor is usually used for sensing toner density for all colors so if it wasn't working you'd probably get a code. If the drums have life left but bad transfer, I'm betting the ITB is the problem!

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

    Comment

    • qbert69
      Service Manager

      1,000+ Posts
      • Mar 2013
      • 1152

      #3
      Re: Bizhub C220 cyan color registration shift on one side after black drum replace

      I've seen the "fade" or non-existent color happen if the dev unit of a particular color is not aligned properly with the drum so that the developer mag roller with toner on it can properly brush toner onto the charged drum.[emoji57]

      Sent from my SM-N950U1 using Tapatalk
      REACH FOR THE STARS!!!
      Konica Minolta Planetariums!
      https://www.konicaminolta.com/planet...gma/index.html

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: Bizhub C220 cyan color registration shift on one side after black drum replace

        What is total counter? IDC sensors are under the right side of ITB you should remove ITB. Clean them only with soft cotton cloth.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Theophilos
          Junior Member
          • Dec 2020
          • 5

          #5
          Re: Bizhub C220 cyan color registration shift on one side after black drum replace

          Originally posted by tsbservice
          What is total counter? IDC sensors are under the right side of ITB you should remove ITB. Clean them only with soft cotton cloth.
          Total count: 132.723 (32.874 black, 98.039 full color)

          I found the 2 screws holding the ITB, but I'm still looking in the service manual how to fully open or remove the side door, to allow the ITB to be removed.

          Thank you very much for your input. It "kills" me that it all started with a simple (and careful) drum replace. It was suposed to be a "gift" to this wonderful printer.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Bizhub C220 cyan color registration shift on one side after black drum replace

            Originally posted by Theophilos
            Total count: 132.723 (32.874 black, 98.039 full color)

            I found the 2 screws holding the ITB, but I'm still looking in the service manual how to fully open or remove the side door, to allow the ITB to be removed.

            Thank you very much for your input. It "kills" me that it all started with a simple (and careful) drum replace. It was suposed to be a "gift" to this wonderful printer.
            You need to remove 3 pieces of plastic to open more right side door, a total of 3 screws. Be careful when removing ITB to not scratch it. ITB sensors are covered with strip of steel(shutter) you need to push it gently toward back of machine to reach sensors. Take good pictures of ITB and upload somewhere.
            This is very low metered machine it maybe worth a KM tech to inspect it, update FW etc.
            Good luck.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22705

              #7
              Re: Bizhub C220 cyan color registration shift on one side after black drum replace

              Before you get into all that, have you done a stabilization and gradation? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7635

                #8
                Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                I believe stabilization is carried automatically by the machine when he inserted new K drum. In any case gradations should be done manually. There is also color registration adjustment available through admin menu expert adjustments if I remember well.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35067

                  #9
                  Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                  Looking at the pdf you attached I noticed that the cyan line moves gradually off registration across the entire width. Zooming to 400% or more you can see that it actually exists the entire width and see it increase as you scroll. Automatic line position adjustment should be able to pull it back into alignment.

                  Comment

                  • Theophilos
                    Junior Member
                    • Dec 2020
                    • 5

                    #10
                    Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                    Originally posted by blackcat4866
                    Before you get into all that, have you done a stabilization and gradation? =^..^=
                    Thank you all for your help!

                    1. I think image stabilization is done after every power on, but I also did it from the Administration menu. I tried both "Standard" and "Color Priority" stabilization.
                    2. I did color gradation after your message, it didn't help, but the cyan shift is also visible in the gradation test pages.
                    3. I also attached the test page from the Color Registration Adjust (Cyan) menu. Changing the Y values I didn't see any improvement, but the gradual shift of the Cyan is also very clear on the test page.
                    4. I don't know where to find any settings regarding the "Automatic line position adjustment".


                    Right.jpgLeft.jpgColor Gradation.jpg
                    Attached Files

                    Comment

                    • avecosat
                      Trusted Tech

                      250+ Posts
                      • Jun 2012
                      • 298

                      #11
                      Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                      First clean the AIDC sensor and then in service mode -imaging process adjustment - stabilizer make a initialize +image stabilization and after you must to do test in Gradation Adjustment

                      Comment

                      • kenpio
                        Trusted Tech

                        100+ Posts
                        • Dec 2015
                        • 195

                        #12
                        Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                        Have we tried cleaning the laser slit glass with the magic wand that is on the door. The first scan looks like it is faded in the center. But all the rest, IDC sensors, reset and stabilize and gradation. Good luck.
                        KEN

                        Comment

                        • Gift
                          Service Manager

                          1,000+ Posts
                          • Mar 2011
                          • 2412

                          #13
                          Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                          In case everything suggested here won't help:

                          I recall I had a faulty laser unit once (not shure if it was the C220 series or C452 back then). Some mirrors are adjusted via stepper motor and in our particular case the mirror/motor movement got stuck somehow over it's maximum movement because the MFP tried to "over-compensate" something.

                          Comment

                          • Theophilos
                            Junior Member
                            • Dec 2020
                            • 5

                            #14
                            Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                            Originally posted by Gift
                            In case everything suggested here won't help:

                            I recall I had a faulty laser unit once (not shure if it was the C220 series or C452 back then). Some mirrors are adjusted via stepper motor and in our particular case the mirror/motor movement got stuck somehow over it's maximum movement because the MFP tried to "over-compensate" something.
                            I am unable to open/clean printer sensors for the moment. I will do it in the following days and come back with an update.
                            Until I open it, I discovered in the 'Bizhub C220 Service Manual - Theory of operation' that there is something that controls the skew (that's what I should have put in the title of the thread: SKEW, not gradual SHIFT).

                            But, in the Service Menu > Machine > Skew Adjustment:
                            1. my display is different than the one in the manual
                            2. I did a Skew Reset
                            2. I changed the Cyan skew values to both min and max values and there was NO change. I wasn't shoure, so I did initialization + stabilization + gradation after changes. Still, absolutely NO difference.

                            So yes, a stuck mirror motor might be the case. When I will open the printer, I will check both the sensors and the mirror motor (with my limited knowledge).

                            Again, I want to thank you all for your time and advice.
                            I attached the pages that explain the skew for this model and my skew adjustment menu. I don't know, but in theory, I think this should be the "software" solution to my problem, but unfortunately it didn't work.

                            00.jpg01.jpg02.jpg03.jpg
                            Last edited by Theophilos; 12-28-2020, 08:00 PM. Reason: PNG Images not attached

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2412

                              #15
                              Re: Bizhub C220 cyan color registration shift on one side after black drum replace

                              If you go that path you have to manually turn the skew drives to a center position. Before re-installing the laser unit use a marker pen on the involving gears so - in case it won't work - at least you can see if one of the stepper motor might not have moved at all during the calibration phase.

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