C35 scanner

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • wynter17
    Technician

    Site Contributor
    • Mar 2019
    • 33

    C35 scanner

    Hello,can the scanner be disabled? Thanks

    Sent from my SM-G980F using Tapatalk
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: C35 scanner

    No just fix the belt or ribbon cable.
    Whatever

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27442

      #3
      Re: C35 scanner

      Originally posted by wynter17
      Hello,can the scanner be disabled? Thanks

      Sent from my SM-G980F using Tapatalk
      You should be able to remove the scan icon from the panel

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: C35 scanner

        Originally posted by bsm2
        You should be able to remove the scan icon from the panel
        Nope.
        Machine won't function as he has scanner error code. He just want to isolate scanner and use it only as a printer.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • wynter17
          Technician

          Site Contributor
          • Mar 2019
          • 33

          #5
          Re: C35 scanner

          Originally posted by tsbservice
          Nope.
          Machine won't function as he has scanner error code. He just want to isolate scanner and use it only as a printer.
          Yes,exactly

          Sent from my SM-G980F using Tapatalk

          Comment

          • M94
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jul 2020
            • 158

            #6
            Re: C35 scanner

            Originally posted by wynter17
            Yes,exactly

            Sent from my SM-G980F using Tapatalk
            What about disabling it in the driver? Or just disconnecting it physically?

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5458

              #7
              Re: C35 scanner

              Or just fix it?
              That's like asking to have a refrigerator freezer combo but just turn off the freezer part.
              It does not work like that.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • M94
                Trusted Tech

                Site Contributor
                100+ Posts
                • Jul 2020
                • 158

                #8
                Re: C35 scanner

                Originally posted by Synthohol
                Or just fix it?
                That's like asking to have a refrigerator freezer combo but just turn off the freezer part.
                It does not work like that.
                I don't totally disagree but at the same time repairs can cost, if the client doesn't use it I can see why the 'just turn it off' plan would be appealing.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: C35 scanner

                  Originally posted by M94
                  What about disabling it in the driver? Or just disconnecting it physically?
                  The reason for this is called machine initialization process. Every machine I know has it. If you simply disconnect scanner from main board it won't initialize. I may check service manual but strongly believe that allan knows the answer.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • M94
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Jul 2020
                    • 158

                    #10
                    Re: C35 scanner

                    Originally posted by tsbservice
                    The reason for this is called machine initialization process. Every machine I know has it. If you simply disconnect scanner from main board it won't initialize. I may check service manual but strongly believe that allan knows the answer.
                    Just to double check myself I went and disconnected the ADF on my Taskalfa 3551ci and it turned on just fine... Then I realized noone ever said ADF and my assumptions are shameful

                    Comment

                    • wynter17
                      Technician

                      Site Contributor
                      • Mar 2019
                      • 33

                      #11
                      Re: C35 scanner

                      Originally posted by Synthohol
                      Or just fix it?
                      That's like asking to have a refrigerator freezer combo but just turn off the freezer part.
                      It does not work like that.
                      The thing is that we already replaced the scanner lamp 2 times in 6 months,now will be the third time,the printer itself is in good condition thats why i wanted a way to disable it.

                      Sent from my SM-G980F using Tapatalk

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: C35 scanner

                        Originally posted by M94
                        Just to double check myself I went and disconnected the ADF on my Taskalfa 3551ci and it turned on just fine... Then I realized noone ever said ADF and my assumptions are shameful
                        M94 not at all as far as I'm concerned
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: C35 scanner

                          Originally posted by allan
                          No just fix the belt or ribbon cable.
                          Originally posted by wynter17
                          The thing is that we already replaced the scanner lamp 2 times in 6 months,now will be the third time,the printer itself is in good condition thats why i wanted a way to disable it.

                          Sent from my SM-G980F using Tapatalk
                          Did you tried what allan suggested?
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: C35 scanner

                            Look at the bottom of the ribbon cable for wear.
                            Been scraping of the isolation and soldering the tracks.

                            Then there could be discoloration on the reference patch.

                            Also I use to lift the front of the scanner rails with shims to bring the scanner closer to the glass with about 1mm that helped a lot.
                            Would recommend trying that. Shim it with paper on the far side its got a shaft and the near side an angle rail. Just raise that a little.
                            Forgot about that.

                            Lucky i don't have to struggle with these machines any more.

                            Sure they should have released firmware by now that will stop the lamp from running all the time...
                            Whatever

                            Comment

                            Working...