Konica Minolta Bizhub C284e Internal error occurred

[copier tech]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally it worked. I done a mass production firmware update and latest firmware update along with with a manual back up first. Its up and running again. Thank you all for your help. I appreciate all your help.

Thanks for the update.

Again another example of updating firmware resolving the issue.

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

I'll give it a go thanks.

Finally it worked. I done a mass production firmware update and latest firmware update along with with a manual back up first. Its up and running again. Thank you all for your help. I appreciate all your help.

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

Try to perform manually data backup:
[Service Mode] -> [Enhanced Security] -> [Memory Data Backup]

I'll give it a go thanks.

[tsbservice]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally got a error C-D382

Try to perform manually data backup:
[Service Mode] -> [Enhanced Security] -> [Memory Data Backup]

[copier tech]

Re: Konica Minolta Bizhub C284e Internal error occurred

Unfortunately I do not have the mass production firmware however I do have the latest firmware

Drop us an email should you need it.

Firmware Update - Printer & Copier Firmware

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

Did you update the firmware? I would try the latest mass production first then update to the latest available.

Unfortunately I do not have the mass production firmware however I do have the latest firmware

[Bix]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally got a error C-D382

I can't find this code. There is a lot of departure from the previous reported code.
But I remember that C-D3xx concerned a synchronization error of the meters between the electronic boards. In series 8 after three reboots it allows you to do "Recover data".

[copier tech]

Re: Konica Minolta Bizhub C284e Internal error occurred

Finally got a error C-D382

Did you update the firmware? I would try the latest mass production first then update to the latest available.

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

No it's actually under Service 2 button, List Output.

Finally got a error C-D382

[tsbservice]

Re: Konica Minolta Bizhub C284e Internal error occurred

I'm assuming this is under service mode> system 2?

No it's actually under Service 2 button, List Output.

[Bix]

Re: Konica Minolta Bizhub C284e Internal error occurred

I'm assuming this is under service mode> system 2?

Service Mode - List outputs

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

List print - select MML -export to USB

I'm assuming this is under service mode> system 2?

[tsbservice]

Re: Konica Minolta Bizhub C284e Internal error occurred

List print - select MML -export to USB

[Alex1]

Re: Konica Minolta Bizhub C284e Internal error occurred

pretty sure so long as a usb is plugged in it will have a obvious option to export to usb. been a while since i needed to do it. i norm just print it so forgot how its worded but im sure it will be obvious if u try

I'll give it a go. Thank you.

[rrrohan]

Re: Konica Minolta Bizhub C284e Internal error occurred

I haven't done that before any help will be appreciated.

pretty sure so long as a usb is plugged in it will have a obvious option to export to usb. been a while since i needed to do it. i norm just print it so forgot how its worded but im sure it will be obvious if u try