High pitch whine from bizhub C308 when printing/copying

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  • Konicatech
    Trusted Tech

    100+ Posts
    • Feb 2016
    • 130

    High pitch whine from bizhub C308 when printing/copying

    Hi

    Getting a high pitched whine, its not a squeak but a whine. Almost sounds electrical and sounds like its maybe coming from the fusing area but its not the fuser as I've tried another and same result..

    Anyone had this?

  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: High pitch whine from bizhub C308 when printing/copying

    DC power supply?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14752

      #3
      Re: High pitch whine from bizhub C308 when printing/copying

      Check each fan individually.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: High pitch whine from bizhub C308 when printing/copying

        do you get the whine when scanning? or just print/copy..E

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 13039

          #5
          Re: High pitch whine from bizhub C308 when printing/copying

          Originally posted by Konicatech
          Hi

          Getting a high pitched whine, its not a squeak but a whine. Almost sounds electrical and sounds like its maybe coming from the fusing area but its not the fuser as I've tried another and same result..

          Anyone had this?

          https://streamable.com/z6u3gm
          Are you sure the whine isn't coming from the desk next to the copier?

          Does the whine happen only while paper is printing, or does it happen while idle?

          Comment

          • Konicatech
            Trusted Tech

            100+ Posts
            • Feb 2016
            • 130

            #6
            Re: High pitch whine from bizhub C308 when printing/copying

            Originally posted by copier addict
            Are you sure the whine isn't coming from the desk next to the copier?

            Does the whine happen only while paper is printing, or does it happen while idle?

            Only happens when printing

            Comment

            • Konicatech
              Trusted Tech

              100+ Posts
              • Feb 2016
              • 130

              #7
              Re: High pitch whine from bizhub C308 when printing/copying

              Originally posted by emujo2
              do you get the whine when scanning? or just print/copy..E
              Only when printing/copying

              Comment

              • emujo2
                Service Manager

                1,000+ Posts
                • Mar 2017
                • 1580

                #8
                Re: High pitch whine from bizhub C308 when printing/copying

                So you can eliminate everything optics related..Possibly a PH motor? You know, many motors can be operated in test mode..Have you tried to eliminate the motors that are working as expected? E

                Comment

                • Rewind!
                  Somehow it works....

                  Site Contributor
                  VIP Subscriber
                  50+ Posts
                  • Jan 2019
                  • 86

                  #9
                  Re: High pitch whine from bizhub C308 when printing/copying

                  check and lube your bypass tray clutch and gear (looking at the door on the insdie when its open, its on the left side of the bypass entrance). This gear specifically the one on the metal shaft, is notorious for noise. If this all checks out, I would look at my drums next, Ive had random 8 series drums make noise from the rear bushing.

                  JC

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: High pitch whine from bizhub C308 when printing/copying

                    Originally posted by Rewind!
                    check and lube your bypass tray clutch and gear (looking at the door on the insdie when its open, its on the left side of the bypass entrance). This gear specifically the one on the metal shaft, is notorious for noise. If this all checks out, I would look at my drums next, Ive had random 8 series drums make noise from the rear bushing.

                    JC
                    Might be 👍
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421

                      #11
                      Re: High pitch whine from bizhub C308 when printing/copying

                      Hi, this sound reminds me of a problem I had with the paper exit unit on a bizhub 458.
                      Here is the video of the noise (much louder in my case)




                      Here is the solution to my problem:
                      Noise bizhub 458

                      Comment

                      • EarthKmTech
                        Step aside, noob

                        1,000+ Posts
                        • May 2009
                        • 2142

                        #12
                        Re: High pitch whine from bizhub C308 when printing/copying

                        high pitch noise from fusing area on c308 series is almost always the fusing drive assembly. It can be the exit clutch or any number of the gears forgotten to be lubricated at their shafts from the factory.

                        (when it isnt the fusing unit or exit itself, i should have said)

                        had it plenty.
                        \
                        Last edited by EarthKmTech; 02-14-2021, 03:54 AM.

                        Comment

                        • blazebusiness
                          SanDiegoCopierRepair.com

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 1246

                          #13
                          Re: High pitch whine from bizhub C308 when printing/copying

                          Originally posted by EarthKmTech
                          high pitch noise from fusing area on c308 series is almost always the fusing drive assembly. It can be the exit clutch or any number of the gears forgotten to be lubricated at their shafts from the factory.

                          (when it isnt the fusing unit or exit itself, i should have said)

                          had it plenty.
                          \

                          That's probably the right advice from EarthKmTech . In my experience - 9 times out of 10 with that noise it's usually the fuser unit or the fuser drive on this series.
                          sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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