Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

[jeffdodge]

Hi,

I am trying to setup some port forwarding on my customers SonicWall to allow them to print to their BizHub C284e printer from an Amazon Workspace using a Standard TCP/IP Port. I have setup the NAT Translation and I opened up the firewall for ports 9001 - 9116 but it still will not find the printer. What other ports do I need to open on the firewall so that the printer will be found.

Thanks for any help!

Jeff

[KenB]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

Hi,

I am trying to setup some port forwarding on my customers SonicWall to allow them to print to their BizHub C284e printer from an Amazon Workspace using a Standard TCP/IP Port. I have setup the NAT Translation and I opened up the firewall for ports 9001 - 9116 but it still will not find the printer. What other ports do I need to open on the firewall so that the printer will be found.

Thanks for any help!

Jeff

[Synthohol]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

id use port forwarding. for port 9100

[jeffdodge]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

I have the following ports open in the firewall and forwarded in my NAT settings to the printer:

TCP Port 80, 515, 9100-9116, 59158, 631, and 721-731
UDP Port 5353

I can get to the web interface remotely but I still cant get the Konica Setup app to find the printer. What am I missing?
I'm about to start pulling my hair out!

[jeffdodge]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

I'm basically trying to get the printer to be able to print on a live IP address, so i'd like to make a Standard TCP/IP Port on Windows and put in a Live IP and print to it. I'm trying to open my printer up to the world, once I get that working I will block the traffic by Amazon's Workspace IP's. It just refuses to work. I need to be able to use all the functionality of the printer.

-jeff

[KenB]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

I think the key may be which port the setup app uses.

It could be Port 162, which is SNMP, but I really have no idea, as I have never used the app before.

The setup port and the printing port are two different things.

[Synthohol]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

what setup app?
you add a printer, tcp. driver, go.
used to be http://x.x.x.x:631/nic/print

maybe one of these will help?
User's Guide


Configuring the Printing Environment

[jeffdodge]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

So, I have the printer installed and the driver is there, but it keeps showing up as Offline. Even with all of my ports open.

[Synthohol]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

can you open the copiers web page?

[rrrohan]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

Why not put the copier in a DMZ on firewall so nothing is restricted

Also when you get it working make sure admin password is not the default and set the software switch so even user settings require the admin password. And definitely use account track or user authentication so when randoms discover your public accessible printer they don't send 1000 print

[jeffdodge]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

So I figured it out. The SonicWall doesn't seem to let me send SNMP traffic to the printers, so I had to turn off SNMP in Windows so that the printer wasn't showing up Offline. I also setup a group so that only specific IP addresses can access the printer remotely. I got it working, finally, 8 hour of my life down the drains, sheesh! Shoot me now!

I couldn't set it up on a DMZ because I have other devices that are being port forwarded, etc...

I'm happy I now have my printer working on Amazon Workspaces and they are able to use the Staple feature and everything like that.

Thanks for the help everyone!

[KenB]

Re: Printing Remotely using Standard TCP/IP Port - BizHub C284e Ports

SNMP being blocked (UDP Ports 161 and 162) was frequently an issue with the Ricoh RPCS drivers.

If blocked, printing worked, but the more advanced finishing features would be unavailable.

I had to have it unblocked at more than a few customer locations.

Only 8 hours? You got lucky. Sometimes these types of issues take days or longer to find a resolution.