Usage Question - Bizhub c364e, printing on custom sheet size
Hi all,
I'm sorry if this is a little off-topic, since (thankfully!) my copier is working perfectly, thanks to the help I received from you guys a while back.
My issue is one of usage.
I'm trying to print some invitations for an event. The base invitation is already printed, I just need to add some date and time info to one side.
The sheet is lightweight paper (I'm estimating 15lb), and is 6.75" x 9.0" in size.
I've set things up as best as I can find in the print driver, according to a help page I found from KMBT.
However, when I load the invitations in the bypass tray, it recognizes them as a different size (7.25x10.5) and tells me that the paper size is wrong.
If I override it, and "trick" it into printing anyway by setting my page size in MS Word as the bogus 7.25x10.5, then I can get it to print one sheet.
In that case, though, it pops up a screen on the front panel telling me the sheet size and paper type is wrong. I have to acknowledge that screen for every. single. print.
I have 800 of these to print!
Any way to set things up to make it recognize this odd size paper, and stop throwing errors?
Also, when it will print, this paper tends to jam a lot. Any tips that might help that? I see settings for heavy paper, but none for lighter paper.
Any help appreciated. This is a rush job. I only have a couple days to get it done.
I'm sorry if this is a little off-topic, since (thankfully!) my copier is working perfectly, thanks to the help I received from you guys a while back.
My issue is one of usage.
I'm trying to print some invitations for an event. The base invitation is already printed, I just need to add some date and time info to one side.
The sheet is lightweight paper (I'm estimating 15lb), and is 6.75" x 9.0" in size.
I've set things up as best as I can find in the print driver, according to a help page I found from KMBT.
However, when I load the invitations in the bypass tray, it recognizes them as a different size (7.25x10.5) and tells me that the paper size is wrong.
If I override it, and "trick" it into printing anyway by setting my page size in MS Word as the bogus 7.25x10.5, then I can get it to print one sheet.
In that case, though, it pops up a screen on the front panel telling me the sheet size and paper type is wrong. I have to acknowledge that screen for every. single. print.
I have 800 of these to print!
Any way to set things up to make it recognize this odd size paper, and stop throwing errors?
Also, when it will print, this paper tends to jam a lot. Any tips that might help that? I see settings for heavy paper, but none for lighter paper.
Any help appreciated. This is a rush job. I only have a couple days to get it done.
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