Bizhuib C258, manual toner feed not working

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  • Savian
    Technician
    • Feb 2021
    • 14

    Bizhuib C258, manual toner feed not working

    Hi. How can I test that the tonner supply is working?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Bizhuib C258, manual toner feed not working

    Go in service mode and check TCR levels. Then do toner add in service mode and recheck TCR settings. Should be higher normally.
    Out of interest what problem/trouble you have?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • Savian
      Technician
      • Feb 2021
      • 14

      #3
      Re: Bizhuib C258, manual toner feed not working

      Originally posted by tsbservice
      Go in service mode and check TCR levels. Then do toner add in service mode and recheck TCR settings. Should be higher normally.
      Out of interest what problem/trouble you have?
      Hi, thanks for interest. The problem was flaws in the yellow. I changed the developer because it was above the count, for some time it worked but the problem came back in the same way.
      SKM_C25821030609061.jpg

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      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: Bizhuib C258, manual toner feed not working

        Originally posted by Savian
        Hi, thanks for interest. The problem was flaws in the yellow. I changed the developer because it was above the count, for some time it worked but the problem came back in the same way.
        [ATTACH=CONFIG]48514[/ATTACH]

        Ok so your yellow dev is too low again. By changing dev you mean only replace the dev powder? Or did you change the dev tank? So in this case i will change out the Dev tank with a new one but very important would be to replace the drum unit as well. Clean out the machine properly make sure the air ducts and filters are clear. Clean out the entire cavity by removing all the drums, devtank and the ITB.


        You can always move the drum to C or M.
        Whatever

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: Bizhuib C258, manual toner feed not working

          Originally posted by allan
          Ok so your yellow dev is too low again. By changing dev you mean only replace the dev powder? Or did you change the dev tank? So in this case i will change out the Dev tank with a new one but very important would be to replace the drum unit as well. Clean out the machine properly make sure the air ducts and filters are clear. Clean out the entire cavity by removing all the drums, devtank and the ITB.


          You can always move the drum to C or M.

          +1 on this. You don't have a toner supply issue you have a developer depletion issue. As allan said clean out the airduct & replace the filters. You will need to replace the dev unit again.

          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Bizhuib C258, manual toner feed not working

            Originally posted by Savian
            Hi, thanks for interest. The problem was flaws in the yellow. I changed the developer because it was above the count, for some time it worked but the problem came back in the same way.
            [ATTACH=CONFIG]48514[/ATTACH]
            I have yet to see or hear C258 with over a 600k color counts. And then it would be close to dead corpse.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Bix
              Service Manager

              1,000+ Posts
              • Apr 2018
              • 1421

              #7
              Re: Bizhuib C258, manual toner feed not working

              Originally posted by copier tech

              +1 on this. You don't have a toner supply issue you have a developer depletion issue. As allan said clean out the airduct & replace the filters. You will need to replace the dev unit again.

              There are no replaceable filters on the bizhub C258.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7931

                #8
                Re: Bizhuib C258, manual toner feed not working

                Originally posted by Bix
                There are no replaceable filters on the bizhub C258.
                Toner filter is on the C458 & above models.

                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • Savian
                  Technician
                  • Feb 2021
                  • 14

                  #9
                  Re: Bizhuib C258, manual toner feed not working

                  Originally posted by allan
                  Ok so your yellow dev is too low again. By changing dev you mean only replace the dev powder? Or did you change the dev tank? So in this case i will change out the Dev tank with a new one but very important would be to replace the drum unit as well. Clean out the machine properly make sure the air ducts and filters are clear. Clean out the entire cavity by removing all the drums, devtank and the ITB.


                  You can always move the drum to C or M.
                  I just replaced the dev powder and all the drums are new but I switched them for test.
                  I tapped the tonner inlet, than solved the problem. Perhaps the tonner has become compacted at the outlet.
                  Always the Yellow.

                  Thanks again.

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5445

                    #10
                    Re: Bizhuib C258, manual toner feed not working

                    Originally posted by Savian
                    I just replaced the dev powder and all the drums are new but I switched them for test.
                    I tapped the tonner inlet, than solved the problem. Perhaps the tonner has become compacted at the outlet.
                    Always the Yellow.

                    Thanks again.
                    Do i understand you correctly here. You pinched the tube and no tonner was getting to the dev tank? Ok so you are using 3de party developer. Does it come with a TCR chip? How has the 3de party stuff been working for you. Please post a pic of the packaging and the brand name.
                    Whatever

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