C300i Cant access web interface 503 service unavailable

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  • blinxwap
    Technician

    50+ Posts
    • Jun 2020
    • 80

    C300i Cant access web interface 503 service unavailable

    Guys i have a bizhub C300i which cant access pagescope web interface....i was at the machine 3 months ago had a CE301 code constantly poping up , initialized the mc , had to do printing and scanning for users (userbox) everything is still fine mc is scanning printing but whenever from all the PCs in the office when trying to access web interface the browser pops up 503 service unavailable , i have updated the MC to the latest firmware G00-E9, when activating account track the printer driver cant verify authentication, when using the windows checker on the Pc for V care it connects but on the Mc it shows 3002 error any ideas the main problem is the web interface as the IY DEPARTMENT wants to access the printer from another location , i also asked them if i can restart the network and server they didnt want me to do it now im stuck

    Sent from my SM-A505F using Tapatalk
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7933

    #2
    Re: C300i Cant access web interface 503 service unavailable

    Originally posted by blinxwap
    Guys i have a bizhub C300i which cant access pagescope web interface....i was at the machine 3 months ago had a CE301 code constantly poping up , initialized the mc , had to do printing and scanning for users (userbox) everything is still fine mc is scanning printing but whenever from all the PCs in the office when trying to access web interface the browser pops up 503 service unavailable , i have updated the MC to the latest firmware G00-E9, when activating account track the printer driver cant verify authentication, when using the windows checker on the Pc for V care it connects but on the Mc it shows 3002 error any ideas the main problem is the web interface as the IY DEPARTMENT wants to access the printer from another location , i also asked them if i can restart the network and server they didnt want me to do it now im stuck

    Sent from my SM-A505F using Tapatalk

    What function version is the machine on?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    ā€‹

    Comment

    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 13040

      #3
      Re: C300i Cant access web interface 503 service unavailable

      Originally posted by blinxwap
      Guys i have a bizhub C300i which cant access pagescope web interface....i was at the machine 3 months ago had a CE301 code constantly poping up , initialized the mc , had to do printing and scanning for users (userbox) everything is still fine mc is scanning printing but whenever from all the PCs in the office when trying to access web interface the browser pops up 503 service unavailable , i have updated the MC to the latest firmware G00-E9, when activating account track the printer driver cant verify authentication, when using the windows checker on the Pc for V care it connects but on the Mc it shows 3002 error any ideas the main problem is the web interface as the IY DEPARTMENT wants to access the printer from another location , i also asked them if i can restart the network and server they didnt want me to do it now im stuck

      Sent from my SM-A505F using Tapatalk

      Have you tried connecting directly to the machine with your laptop and then opening web interface?

      Comment

      • Bix
        Service Manager

        1,000+ Posts
        • Apr 2018
        • 1421

        #4
        Re: C300i Cant access web interface 503 service unavailable

        Hi, if the CSRC also returns error 3002, there is some problem with the network communication.


        1. Is the network cable connected correctly? Are the LEDs flashing?
        2. You make sure you have entered a correct IP.
        3. Disable ip filtering.
        4. Disable WebDav Settings.


        Within the settings in Quick Security, you make sure that access to the web page is enabled.
        If that doesn't work, get help from the network administrator. Probably the firewall is blocking access.

        Comment

        • blinxwap
          Technician

          50+ Posts
          • Jun 2020
          • 80

          #5
          Re: C300i Cant access web interface 503 service unavailable

          Originally posted by blinxwap
          Guys i have a bizhub C300i which cant access pagescope web interface....i was at the machine 3 months ago had a CE301 code constantly poping up , initialized the mc , had to do printing and scanning for users (userbox) everything is still fine mc is scanning printing but whenever from all the PCs in the office when trying to access web interface the browser pops up 503 service unavailable , i have updated the MC to the latest firmware G00-E9, when activating account track the printer driver cant verify authentication, when using the windows checker on the Pc for V care it connects but on the Mc it shows 3002 error any ideas the main problem is the web interface as the IY DEPARTMENT wants to access the printer from another location , i also asked them if i can restart the network and server they didnt want me to do it now im stuck

          Sent from my SM-A505F using Tapatalk
          To solve the problem after the mc was initialized the http server settings for web connection turned off i switched it back on and the mc could access web interface not displaying 503 service unavailable anymore

          Sent from my SM-A505F using Tapatalk

          Comment

          • Hheal01
            Junior Member
            • Oct 2024
            • 2

            #6
            Check network settings and firewall rules for the bizhub C300iā€”503 errors on the web interface often indicate connectivity or configuration issues blocking access.

            Comment

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