i series update firmware

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  • emujo2
    Service Manager

    1,000+ Posts
    • Mar 2017
    • 1580

    #16
    Re: i series update firmware

    There have been issues with Windows formatting the stick..download the HPUSBDISK formatter tool from the web, format your USB disk with this utility and try again. I think what happens is the disk becomes write protected and the machine will not allow use. E

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    • jwai
      Senior Tech

      500+ Posts
      • May 2018
      • 506

      #17
      Re: i series update firmware

      Originally posted by emujo2
      There have been issues with Windows formatting the stick..download the HPUSBDISK formatter tool from the web, format your USB disk with this utility and try again. I think what happens is the disk becomes write protected and the machine will not allow use. E
      Thank you for your reply.
      The incredible case is, it can work properly on a replaced CPUB machine.
      I replaced the CPUB and did same process, the machine displayed firmware update screen, set the machine type and loaded the firmware.

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