Same username and password,It did not work on Mac,but there are no problems on Windows.
We tried three Macs(10.15.x, 11.2.x) , all failed at last. "Login Error" is shown on printer side, in the detail job history page.
What we have checked:
1:We have installed the latest driver
2:To be sure department name and Password are same with windows's setting.
3:Excluding the single machine problem, our three Macs all have the same problem
ScreenShots below:
1.jpg
6.jpg
5.jpg
2.jpg
3.jpg
4.jpg
We tried three Macs(10.15.x, 11.2.x) , all failed at last. "Login Error" is shown on printer side, in the detail job history page.
What we have checked:
1:We have installed the latest driver
2:To be sure department name and Password are same with windows's setting.
3:Excluding the single machine problem, our three Macs all have the same problem
ScreenShots below:
1.jpg
6.jpg
5.jpg
2.jpg
3.jpg
4.jpg
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