C3100P Issues

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997
    #16
    Re: C3100P Issues

    Originally posted by Flash
    Another possibility is faulty memory. Install the new style memory (UK*211 item #MXMN808CCBKMUS)
    I'm not buying that five new machines developed bad memory simultaneously. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7963
        #17
        Re: C3100P Issues

        Originally posted by blackcat4866
        With many of the Konica Minolta (Lexmark rebadges) we have found that something on the network can lock up the machine. There are a couple threads on this.

        I had 5 machines at a single location that would perform all functions when off the network (OK, not print or scan, but would do both crossovered to my laptap), but when plugged into the network the machine locked up. Even internal reports would just set in the queue ... until the network cable was disconnected, then poured out.

        We theorized that there was some sort of network traffic that made the NIC unhappy, but were unable to pin it down and their IT mostly just pointed fingers at us.

        I believe we ended up replacing the bizhubs with the exact same model of Lexmark, which worked fine on their network.

        Naturally, Konica Minolta had never seen that issue before, and after swapping out a couple thousand in parts, we just swapped out the machines.
        This is clear example of flawed FW by KM.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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