Bizhub 363 Error C-C152

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  • tulintron
    Senior Tech

    Site Contributor
    500+ Posts
    • Jul 2014
    • 651

    Bizhub 363 Error C-C152

    Hello everybody. This old BH363 with error C-C152 appeared in our laboratory after improper updating. Documents state FW change after Japan earthquake. According to the documentation, I have FW needed for solution, but I can't finish it. Always features C-C152. As an old printer, I believe that someone here has been there before. Need help. Thanks

    Earthquake Bulletin


    Firmware Documentation


    Final Result


    The Firmware Documentation file has the step by step on the last pages. I followed, but I was not successful.
    Thanks for any help
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  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: Bizhub 363 Error C-C152

    The 3 series has Stand alone scanner firmware.
    I used to run into that a lot before the series was discontinued.
    If you don't have access to it PM me and I'll help you out.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5463

      #3
      Re: Bizhub 363 Error C-C152

      G8x-09 is the scanner only firmware for the whole 3 mono series.
      I'll have to add it to my server later when I get home and give you the link.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • tulintron
        Senior Tech

        Site Contributor
        500+ Posts
        • Jul 2014
        • 651

        #4
        Re: Bizhub 363 Error C-C152

        These FWs I don't have.
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        • tulintron
          Senior Tech

          Site Contributor
          500+ Posts
          • Jul 2014
          • 651

          #5
          Re: Bizhub 363 Error C-C152

          Originally posted by tulintron
          These FWs I don't have.
          Synth, due to my English, we may not communicate well. I have the G00-C8 FW version.

          There are 03 FW in it.


          G00-02 = BootRom Ver.
          G00-09 = G8X-09 Scanner Ver.
          G00-C8 = Mass Product. Ver.


          For each CPU altered due to the earthquake, the G8x-09 file performs the correct FW. In my case, H8S / 2324 would be the G00-09.


          These files I have with me.


          The FW G8x-09 (Scanner Ver.) Recognizes the 04 CPU below:


          H8S / 2324: A1UD0Y0-0023-G00-09 Check Sum 0DDA
          H8S / 2325: A1UD0Y0-0023-G80-09 Check Sum 7F0E
          H8S / 2424: A1UD0Y0-0023-G82-09 Check Sum BA94
          H8S / 3006: A1UD0Y0-0023- G81-09 Check Sum F469

          Procedure performed according to documentation, but without success.
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          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5463

            #6
            Re: Bizhub 363 Error C-C152

            The d6 firmware I linked is the latest, yours was older.
            Flash the d6 firmware and if the scanner still says ng use the scanner only fw I linked.
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • tulintron
              Senior Tech

              Site Contributor
              500+ Posts
              • Jul 2014
              • 651

              #7
              Re: Bizhub 363 Error C-C152

              Originally posted by emujo2
              Are you sure you are looking at this correctly..

              Program Name File Name Checksum Note
              Scanner (H8S/2324) A1UD0Y0-0023-G00-09 0DDA



              The Board number for the MFP board mounted with the current microprocessor (H8S/2324) :
              A1UDH020/A1UDH021

              Which MFP board do you have?
              This is my board - (H8S/2324) :
              A1UDH020/A1UDH021
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              • tulintron
                Senior Tech

                Site Contributor
                500+ Posts
                • Jul 2014
                • 651

                #8
                Re: Bizhub 363 Error C-C152

                I did so many procedures that I can't explain which one allowed me to update the scanner with the G00-D6 version.


                We finally made it. Thanks again, Synth.
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                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5463

                  #9
                  Re: Bizhub 363 Error C-C152

                  thats what we are here for
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

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