C3320i and fan noise, even in sleep mode

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  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #16
    Re: C3320i and fan noise, even in sleep mode

    Originally posted by olivenoire
    And finally, the seller accepts to give me his Service Code.

    As a result I will be able (I hope) to configure this

    regards,
    Being a end user you could do more damage than good contact supplier again and get them to sort.
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #17
      Re: C3320i and fan noise, even in sleep mode

      Originally posted by mga
      Being a end user you could do more damage than good contact supplier again and get them to sort.
      +1 no end user should have access to Service Mode... quick way to brick a unit!

      Comment

      • olivenoire
        Technician
        • May 2021
        • 39

        #18
        Re: C3320i and fan noise, even in sleep mode

        okay understood

        Comment

        • olivenoire
          Technician
          • May 2021
          • 39

          #19
          Re: C3320i and fan noise, even in sleep mode

          Originally posted by Phil B.
          +1 no end user should have access to Service Mode... quick way to brick a unit!
          just want to state.
          Yes I'm an end user, and you are right it could be dangerous.

          I have to admin it is strange to enter in service mode only to turn off the fan in "deep sleep mode".

          Anyway, reading carefully the service manual as the engineer am I, I found it is not a complex task. I will not try to update the FW or something like this.
          You are right there is a risk to brick it and I don't want.

          I've finally succeed.

          I just have to admit menus and / or submenus are a bit weird and not very clear or logic. But not impossible to understand .
          And power setting are weird to. How the hell it is possible to put "power setting" under "maintenance and Timer setting". So strange!!
          Last edited by olivenoire; 05-16-2021, 02:06 PM.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23003

            #20
            Re: C3320i and fan noise, even in sleep mode

            I'll be the first to say that the menu arrangements are not always logical. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • olivenoire
              Technician
              • May 2021
              • 39

              #21
              Re: C3320i and fan noise, even in sleep mode

              For the first time I found menu arrangements worse than my Nikon Z6. lol

              Anyway the strange thing is this machine can't go on silent mode by itself, I need to force long press to power button. So uncommon ...

              And in this case the printer can't print but manual press on button to wake up.

              real mess

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 8002

                #22
                Re: C3320i and fan noise, even in sleep mode

                Originally posted by olivenoire
                ...

                I just have to admit menus and / or submenus are a bit weird and not very clear or logic. But not impossible to understand .
                And power setting are weird to. How the hell it is possible to put "power setting" under "maintenance and Timer setting". So strange!!
                Power settings are in System settings, from there you can change the time machine enters Low Power Mode and Sleep mode (available range: [2] to [60] minutes).

                • [Utility]
                  • [Utility]
                    • [System Settings]
                      • [Power Settings]
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798

                  #23
                  Re: C3320i and fan noise, even in sleep mode

                  Originally posted by tsbservice
                  Power settings are in System settings, from there you can change the time machine enters Low Power Mode and Sleep mode (available range: [2] to [60] minutes).

                  • [Utility]
                    • [Utility]
                      • [System Settings]
                        • [Power Settings]



                  this cat is an end user... he shouldn't be playing in admin mode.. nor any mode IMHO

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 8002

                    #24
                    Re: C3320i and fan noise, even in sleep mode

                    Originally posted by Phil B.
                    this cat is an end user... he shouldn't be playing in admin mode.. nor any mode IMHO
                    Yes I know Phil. By default these settings are restricted to the users by Administrator.
                    Imho these days so much settings can be scr..d by users, admin or even a tech. Those machines are getting more and more sophisticated, many functions are binded with other etc.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • olivenoire
                      Technician
                      • May 2021
                      • 39

                      #25
                      Re: C3320i and fan noise, even in sleep mode

                      Originally posted by tsbservice
                      Power settings are in System settings, from there you can change the time machine enters Low Power Mode and Sleep mode (available range: [2] to [60] minutes).

                      • [Utility]
                        • [Utility]
                          • [System Settings]
                            • [Power Settings]

                      Thank for information.
                      The real problem is this printer makes it's fan constantly on. Low power or sleep mode do not change anything. Need Service mode, not even Admin mode. So strange.

                      Comment

                      • olivenoire
                        Technician
                        • May 2021
                        • 39

                        #26
                        Re: C3320i and fan noise, even in sleep mode

                        Originally posted by Phil B.
                        this cat is an end user... he shouldn't be playing in admin mode.. nor any mode IMHO
                        Sorry English is not my mother tongue.

                        You are right, but I'm not only end user but owner too.
                        I'm okay with you, I should not play with service mode.

                        But to make the printer Silent in sleep mode, it is mandatory. Even Admin does not offer this. Not normal IMHO.
                        Timer does not help go the printer in silent mode.
                        Also I have to use admin mode to configure SMTP, scan to mail etc

                        About service mode :
                        there is nothing too complex. I mean, I will never change the mother board or other important parts. I will not reset counter nor change serial number.
                        I will not do something I do not understand after carefully read the service manual.

                        What I think for what I need in Admin mode :
                        Nothing too complex but strange menus structure. Probably with time, it will be easier.

                        About eco / sleep:
                        Obvisously this a weak feature at Minolta. Not easy to setup a silent mode and in "deep sleep" the only to turn off the fan, the printer will no longer receive data from network. I mean if not in deep sleep mode + SW 37 on, the consumption is 9W and FM1 + FM2 on. In my case, the real problem is ir is too noisy in a little office.

                        To summarize : c3320i (and maybe others KM) got a real problem of conception. They should be silent by default.

                        PS : At least I've learn lot of thing. My next copier will be a Ricoh Probably a C300.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 8002

                          #27
                          Re: C3320i and fan noise, even in sleep mode

                          Originally posted by olivenoire
                          ...
                          PS : At least I've learn lot of thing. My next copier will be a Ricoh Probably a C300.
                          This time you did wrong selection. With small A4 color AIO MFPs you need to go with Ricoh not KM.
                          A3 color models are different story in this segment KM sometimes even excels Ricoh and other brands.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • olivenoire
                            Technician
                            • May 2021
                            • 39

                            #28
                            Re: C3320i and fan noise, even in sleep mode

                            Originally posted by tsbservice
                            This time you did wrong selection. With small A4 color AIO MFPs you need to go with Ricoh not KM.
                            A3 color models are different story in this segment KM sometimes even excels Ricoh and other brands.
                            In fact my first choice was Ricoh. Already work with them, great copier in my mind.
                            But the reseller does not offer me to sell without a contrat, which I do not want. So I decide to black list this seller.
                            Xerox is a no go.
                            Other brand, don't know.

                            As a result I go KM (c3320i get a really small foot print). I have no regret except this little "noise" problem.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 23003

                              #29
                              Re: C3320i and fan noise, even in sleep mode

                              One last thing before I drop this: There is a reason to have fans that run constantly. The power supply, and often the fuser are generating heat constantly, and the heat must be dispersed or the MFP will overheat. Silent mode shuts down the print engine, but the power supply is still generating heat always. The noise "problem" is, in my mind, the normal operation of the device.

                              If the printer is so close to you that the "noise" is unbearable, maybe the printer should be located somewhere else.
                              Ok, I'm done. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

                              • occus
                                Trusted Tech

                                250+ Posts
                                • Jul 2013
                                • 333

                                #30
                                Re: C3320i and fan noise, even in sleep mode

                                Yes it is true this series 3320i/3350i/4050i have a noisy fan for the cpu. I asked KM if there was a solution, but there wasn't one.

                                Comment

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