BH-C-280 with LK-105 (searchPDF) orientation change.

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297

    BH-C-280 with LK-105 (searchPDF) orientation change.

    Customer called me, he has an BH-C-280 with the searchable PDF option LK-105.
    Often when scanning a set of A4 documents, some of the originals are changing their orientation from portrait to landscape from itself at random in the scan result.

    This is ofcourse highly unwanted. When copying the same set of originals this never happens. The effect seems limited to scanning. I want to go there in the coming days to see if the issue happens too when searchable PDF option is deactivated.

    Question: Is this a known issue?

    Hans
    Last edited by Hansoon; 07-13-2021, 08:17 AM.
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • Synaux
    Service Manager

    Site Contributor
    1,000+ Posts
    • Mar 2012
    • 1224

    #2
    Re: BH-C-280 with LK-105 (searchPDF) orientation change.

    Scanning on Konica MFPs is weak AF.

    Having been an end user (and tech), I have noticed that copy mode is reliable, but not scanning.

    You almost have to set the scan-size. EVERYtime

    I have no workaround for this. It is just a thing.

    If they are scanning one document size (say 11x17 set that up in user preferences) and train them how to change size.

    Of course clean the relevant sensors :P

    Comment

    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1201

      #3
      Re: BH-C-280 with LK-105 (searchPDF) orientation change.

      Go into the PDF settings in Scanning, turn off "Auto rotate"
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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