Customer called me, he has an BH-C-280 with the searchable PDF option LK-105.
Often when scanning a set of A4 documents, some of the originals are changing their orientation from portrait to landscape from itself at random in the scan result.
This is ofcourse highly unwanted. When copying the same set of originals this never happens. The effect seems limited to scanning. I want to go there in the coming days to see if the issue happens too when searchable PDF option is deactivated.
Question: Is this a known issue?
Hans
Often when scanning a set of A4 documents, some of the originals are changing their orientation from portrait to landscape from itself at random in the scan result.
This is ofcourse highly unwanted. When copying the same set of originals this never happens. The effect seems limited to scanning. I want to go there in the coming days to see if the issue happens too when searchable PDF option is deactivated.
Question: Is this a known issue?
Hans
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