Error code C-D012 on KONICA C754e

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  • konixcavn
    Junior Member
    • Jul 2021
    • 3

    [Error Code] Error code C-D012 on KONICA C754e

    Hello all of you!
    I'm Vietnamese and new to the forum. I am having problem with konica C754e. error CD012. Hope everybody help please. Thanks very much!
  • lartis.aineias
    Technician

    50+ Posts
    • Dec 2020
    • 78

    #2
    Re: Error code C-D012 on KONICA C754e

    Hi
    I don't have the service manual c754
    But in the service manual of c364 is probably the hhd problem.


    Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk

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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4217

      #3
      Re: Error code C-D012 on KONICA C754e

      Format HDD and if that don't work replace it.

      You can still get into service mode to format HDD even with the trouble code on display, just have to wait a few minutes.

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      • CryptKeeper
        Junior Member
        • Jan 2021
        • 1

        #4
        Re: Error code C-D012 on KONICA C754e

        I would try reinstalling/updating the firmware, especially if you just wiped the drive and SSD. In my experience, after the wipe, a 654/654 will throw a D012 error, and reinstalling the firmware, will fix this. The drive will also require a logical format after a wipe.

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        • Walterj
          KONICA MINOLTA

          50+ Posts
          • Jun 2017
          • 89

          #5
          Re: Error code C-D012 on KONICA C754e

          Originally posted by konixcavn
          Hello all of you!
          I'm Vietnamese and new to the forum. I am having problem with konica C754e. error CD012. Hope everybody help please. Thanks very much!


          Good day:
          If you want a specific FW Base or FW Special, or any resolution of any error code that your machine may emit, you can only write to my email walvaradocruz@gmail.com
          Regards.

          Comment

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