i series with mpsmonitor software

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  • Massimiliano
    Technician
    • Oct 2019
    • 44

    #1

    i series with mpsmonitor software

    Good morning everyone!
    I need help with the i series.
    with the "mpsmonitor" consumable management software, I only see the status of the toners.
    Can anyone tell me how to activate the display of the drum, developer, fuser and belt on the machine?
    Thank you
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    are you using snmp v2 or v3?

    that looks exactly the same has HP SDS

    Comment

    • Massimiliano
      Technician
      • Oct 2019
      • 44

      #3
      the machine is set up like this: Impostaz. SNMP
      SNMP
      SNMP v1/v2c(IP)
      SNMP v3(IP)
      I had the same problem with the c458 and I solved it with this setting:?
      Swich No. 230
      HEX 00

      but on i series machines it doesn't work

      thank's

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7970

        #4
        Originally posted by Massimiliano
        the machine is set up like this: Impostaz. SNMP
        SNMP
        SNMP v1/v2c(IP)
        SNMP v3(IP)
        I had the same problem with the c458 and I solved it with this setting:
        Swich No. 230
        HEX 00

        but on i series machines it doesn't work

        thank's
        Try it with HEX 08
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Thib
          Technician
          • May 2017
          • 34

          #5
          Not sure about the software side, but to get anything besides toner to show up on the machine side consumables it's:

          SW 227
          Hex 00

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5797

            #6
            ^^^^^^^^yup^^^^^^^
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • Massimiliano
              Technician
              • Oct 2019
              • 44

              #7
              Originally posted by Thib
              Not sure about the software side, but to get anything besides toner to show up on the machine side consumables it's:

              SW 227
              Hex 00
              hi, thank you very much but I have already activated this switch No.

              Comment

              • Massimiliano
                Technician
                • Oct 2019
                • 44

                #8
                Originally posted by tsbservice

                Try it with HEX 08
                HI,
                because you advise me to modify switch No. HEX 08,
                on the 8 series I had to set HEX00


                in the i series I noticed that by default switch No. 230 is set to HEX 48.. why?
                Thank you?

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7970

                  #9
                  Originally posted by Massimiliano

                  HI,
                  because you advise me to modify switch No. HEX 08,
                  on the 8 series I had to set HEX00


                  in the i series I noticed that by default switch No. 230 is set to HEX 48.. why?
                  Thank you
                  This is different model.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • plus-COPY
                    Technician
                    • Aug 2023
                    • 26

                    #10
                    Does it really look like this,
                    that in MPSmonitor you can't see the data of materials in the "i" series? Has it always been like this?

                    Comment

                    • Massimiliano
                      Technician
                      • Oct 2019
                      • 44

                      #11
                      Good morning,
                      on the seir i leaving HEX 48 does not send data, I will try to set it to 08 as recommended by tsbservice and I will update you.
                      Thank you
                      ?

                      Comment

                      • Massimiliano
                        Technician
                        • Oct 2019
                        • 44

                        #12
                        Good evening,
                        For information I solved it by setting the machine like this:
                        Switch 227 --> HEX 00
                        Switch 230 -->HEX 40

                        Thank you all

                        Comment

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