This one is driving me a little crazy! I've seen this before and it is usually an easy fix, but not this time. The customer puts an original on the platen glass and presses the start button, but instead of printing a copy, the panel displays "Load the next original and press {Start} When scanning is complete, touch{Finish}".
Have checked and separate scan is turned off. Also checked to make sure sort wasn't set as default. Tried setting copier settings to factory default. Also did a Clear all Data and a logical format, loaded latest firmware. I even tried printing out the soft sw settings from another C558 to compare to this one, but couldn't find any differences that worked.
I have submitted this issue to KM, but they haven't been able to come up with anything either.
The copier does have a FS-536SD booklet finisher, so now I'm wondering if some combination of settings related to booklets could be causing it?
I feel like this has to be something simple.
Hoping someone else has seen this issue and has a fix for it.
Have checked and separate scan is turned off. Also checked to make sure sort wasn't set as default. Tried setting copier settings to factory default. Also did a Clear all Data and a logical format, loaded latest firmware. I even tried printing out the soft sw settings from another C558 to compare to this one, but couldn't find any differences that worked.
I have submitted this issue to KM, but they haven't been able to come up with anything either.
The copier does have a FS-536SD booklet finisher, so now I'm wondering if some combination of settings related to booklets could be causing it?
I feel like this has to be something simple.
Hoping someone else has seen this issue and has a fix for it.
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