Konica Minolta B4052, toner detection error

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  • byronf
    Senior Member

    100+ Posts
    • Sep 2017
    • 109

    [Error Code] Konica Minolta B4052, toner detection error

    Konica Minolta B4052, set up toner has been depleted after installing new toner a toner detection error is displayed.

    The machine was running well before toner ran out. I put in new 2 other oem toners and imaging unit. msg will not go away. it only drives for a few seconds when you close the door. in the service mode several items have been greyed out. level history, load check, gradation, stabilizer. Marketing area is correct I even initialized and reset up the machine my last resort was updating the firmware and still I have had no luck.
  • Albonline
    Service Manager

    1,000+ Posts
    • Sep 2008
    • 1108

    #2
    Re: Konica Minolta B4052, toner detection error

    examine the electrical contact points inside the printer for the toner and drum units.

    Comment

    • byronf
      Senior Member

      100+ Posts
      • Sep 2017
      • 109

      #3
      Re: Konica Minolta B4052, toner detection error

      Originally posted by Albonline
      examine the electrical contact points inside the printer for the toner and drum units.
      Hi Albonlibe,

      I swopped the chips of the depleted toner and the first replacement toner. The errors are swopped it seems like we have the incorrect region toner.

      I was hoping to get a work around solution.

      Comment

      • Albonline
        Service Manager

        1,000+ Posts
        • Sep 2008
        • 1108

        #4
        Re: Konica Minolta B4052, toner detection error

        Originally posted by byronf
        Hi Albonlibe,

        I swopped the chips of the depleted toner and the first replacement toner. The errors are swopped it seems like we have the incorrect region toner.

        I was hoping to get a work around solution.
        not on this model.

        Comment

        • pickle8486
          Technician
          • Aug 2013
          • 26

          #5
          Re: Konica Minolta B4052, toner detection error

          What was done to fix this issue? I am experiencing the same thing now. We have tnp63 Toner but the machine had tnp64 , which is now not available. One is UAR and the other Standard. Machine is down and I have switched UAR drum and standard drums both new to see if that fixed the issue but it didnt.

          Comment

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