Hi Guys,
Edit: sorry the title is wrong
meant to be Develop Ineo+4070/SD513
we have a brand new DEVELOP INEO+4070 machine that has a strange issue,
the machine has an SD513 booklet finisher, when we send a booklet from the machine itself (test prints) it prints fine, when we try to send a booklet to the IC609 the machine jams on the first page with jam code 76-35, We have updated the firmware on the machines, triple checked the settings for the booklets, reconnected all connections, tried different paper stock to no avail,
we do have a 3rd party engineer checking it and this is the info he has relayed to us,
we do have a management list if that would help?
would anyone have a suggestions?
Edit: sorry the title is wrong
meant to be Develop Ineo+4070/SD513
we have a brand new DEVELOP INEO+4070 machine that has a strange issue,
the machine has an SD513 booklet finisher, when we send a booklet from the machine itself (test prints) it prints fine, when we try to send a booklet to the IC609 the machine jams on the first page with jam code 76-35, We have updated the firmware on the machines, triple checked the settings for the booklets, reconnected all connections, tried different paper stock to no avail,
we do have a 3rd party engineer checking it and this is the info he has relayed to us,
we do have a management list if that would help?
would anyone have a suggestions?
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