KM C4070/SD513 jam

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 524

    #1

    KM C4070/SD513 jam

    Hi Guys,

    Edit: sorry the title is wrong

    meant to be Develop Ineo+4070/SD513

    we have a brand new DEVELOP INEO+4070 machine that has a strange issue,

    the machine has an SD513 booklet finisher, when we send a booklet from the machine itself (test prints) it prints fine, when we try to send a booklet to the IC609 the machine jams on the first page with jam code 76-35, We have updated the firmware on the machines, triple checked the settings for the booklets, reconnected all connections, tried different paper stock to no avail,

    we do have a 3rd party engineer checking it and this is the info he has relayed to us,



    we do have a management list if that would help?

    would anyone have a suggestions?
    Last edited by Kenny; 08-14-2024, 03:20 PM.
  • Gaffers01
    Trusted Tech

    Site Contributor
    250+ Posts
    • May 2011
    • 334

    #2
    So does it jam on any other settings or just booklets?

    Comment

    • Kenny
      Senior Tech

      Site Contributor
      500+ Posts
      • Jun 2009
      • 524

      #3
      just booklets, normal stapling functions and prints work fine

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23006

        #4
        Go through the initial setup adjustments again. One of my setups was far enough out of adjustment that the paper hit the booklet maker side guides, and wouldn't pass a single sheet. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Kenny
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 524

          #5
          so we have done the initial set up adjustments again and issue still persists,

          below is the current info sent from 3rd party engineer which we have also sent to DEVELOP and are in talks with Germany,

          Doing books in test mode (service mode).
          Test 16 -> output options -> fold and staple ->trim/spine forming or not.
          Machine produces books whatever the number of sheets. 2, 3, 5, 10, etc. but no through the IC609

          There is no specific job.
          Any attempt to print a book from Job Centro, whether is already imposed and then just ask to fold and staple, or if the imposition is used to create a booklet, results in J7635.


          Mainly drag and drop the PDF in Job Centro.
          Although, driver has been used as well.
          While in the queue, if the file is already imposed then, just add fold and staple (trim/spine optional).
          Otherwise use the imposition.

          firmware is on the latest



          Just to reiterate, this jam code J-7635, happens when printing from IC609.


          Running through test mode, machine works fine. I can make all sorts of booklets – square spine (or normal), trimming (or no trimming, any amount of pages.

          Uncoated satin finish 90-120gsm media. A3 /A4

          Configuration consists of Develop ineo+4070 + IC609 +SD513.

          There is not PF or LU or FS, there is no RADF – Just a basic cover.

          Comment

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