machine showing wrong installation of DV unit magenta in c224e

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  • vijaysharma
    Technician

    50+ Posts
    • Sep 2008
    • 61

    [Error Code] machine showing wrong installation of DV unit magenta in c224e

    Hi,
    I am facing a problem in bizhub c224e that the machine is continuously displaying the message that wrong Magenta developing unit is installed. What I have done is as follows:-
    1) Reinstall the magenta unit correctly, But it still not clear.
    2) Replaced the magenta developing, But it still not clear.
    3) Replaced the FRB board, But it still not clear.
    4) Replaced the PRCB Board, But it still not clear.
    5) Replaced the wiring related to it, But it still not clear.
    6)Checked and replaced all the switches, But it still not clear.

    Even after doing a lot, the machine only displaying this error continuously.
    Has anyone faced this problem.

  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7705

    #2
    Re: machine showing wrong installation of DV unit magenta in c224e

    Are you using original developer units as color ones are diabolical expensive or use just developer chips?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445

      #3
      Re: machine showing wrong installation of DV unit magenta in c224e

      Will also happen if you install a K dev chip on a color unit.
      Try to do a system error clear under initialization.
      Whatever

      Comment

      • Tech Helpdesk
        Trusted Tech

        100+ Posts
        • Jul 2015
        • 112

        #4
        Re: machine showing wrong installation of DV unit magenta in c224e

        We replace the colour developer units with black ones.

        We fit the old colour TCR board to the new black developer unit and then use the Developer Reset Tool to reset and start the dev charge cycle.

        When this is complete we go into service and produce halftones at 200 for the colour that has the black dev unit fitted to, this way the correct colour will flush through after about 40 sheets A3.

        We never use 'aftermarket' chips anymore as the quality is unpredictable and we used to get errors like you are having.

        Comment

        • emujo2
          Service Manager

          1,000+ Posts
          • Mar 2017
          • 1580

          #5
          Re: machine showing wrong installation of DV unit magenta in c224e

          Originally posted by Tech Helpdesk
          We replace the colour developer units with black ones.

          We fit the old colour TCR board to the new black developer unit and then use the Developer Reset Tool to reset and start the dev charge cycle.

          When this is complete we go into service and produce halftones at 200 for the colour that has the black dev unit fitted to, this way the correct colour will flush through after about 40 sheets A3.

          We never use 'aftermarket' chips anymore as the quality is unpredictable and we used to get errors like you are having.
          Yeah, I'm pretty sure this is your problem. Put the right parts in..E

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: machine showing wrong installation of DV unit magenta in c224e

            Originally posted by Tech Helpdesk
            We replace the colour developer units with black ones.

            We fit the old colour TCR board to the new black developer unit and then use the Developer Reset Tool to reset and start the dev charge cycle.

            When this is complete we go into service and produce halftones at 200 for the colour that has the black dev unit fitted to, this way the correct colour will flush through after about 40 sheets A3.

            We never use 'aftermarket' chips anymore as the quality is unpredictable and we used to get errors like you are having.
            Been doing the same. I replace the fuses on the old chips to get it to reset.
            Whatever

            Comment

            • Brett GS
              Trusted Tech

              100+ Posts
              • Jun 2013
              • 154

              #7
              Re: machine showing wrong installation of DV unit magenta in c224e

              Originally posted by allan
              Been doing the same. I replace the fuses on the old chips to get it to reset.
              Alan what rating fuses are you using?
              Where you getting them from?

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: machine showing wrong installation of DV unit magenta in c224e

                Originally posted by Brett GS
                Alan what rating fuses are you using?
                Where you getting them from?

                Brett i am not sure. Around 60mA slow blow fuses comes to mind but this fuse is an ICP style surface mount fuse. Been modifying TN512 to work as TN321 as its cheaper and one less stock item to carry. BH554 to BH364. That leaves you with the chips that comes off the toner bottle. The fuses on there are the same and that is what i have been using.

                Should be able to get them online somewhere but never made an effort to buy them.
                Whatever

                Comment

                • vijaysharma
                  Technician

                  50+ Posts
                  • Sep 2008
                  • 61

                  #9
                  Re: machine showing wrong installation of DV unit magenta in c224e

                  Originally posted by tsbservice
                  Are you using original developer units as color ones are diabolical expensive or use just developer chips?
                  Yes I'm using OEM magenta DV unit,

                  Comment

                  • REGSIS
                    Trusted Tech

                    250+ Posts
                    • May 2016
                    • 434

                    #10
                    Re: machine showing wrong installation of DV unit magenta in c224e

                    Originally posted by allan
                    Will also happen if you install a K dev chip on a color unit.
                    Nope, it's the same! Only wiring is of different colour and lenght.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7979

                      #11
                      Re: machine showing wrong installation of DV unit magenta in c224e

                      Originally posted by vijaysharma
                      Hi,
                      I am facing a problem in bizhub c224e that the machine is continuously displaying the message that wrong Magenta developing unit is installed. What I have done is as follows:-
                      1) Reinstall the magenta unit correctly, But it still not clear.
                      2) Replaced the magenta developing, But it still not clear.
                      3) Replaced the FRB board, But it still not clear.
                      4) Replaced the PRCB Board, But it still not clear.
                      5) Replaced the wiring related to it, But it still not clear.
                      6)Checked and replaced all the switches, But it still not clear.

                      Even after doing a lot, the machine only displaying this error continuously.
                      Has anyone faced this problem.

                      Have you updated the firmware?
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

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