Eror code C-E401 and C-40C3

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  • ugurgulcan
    Technician
    • Aug 2024
    • 20

    #1

    Eror code C-E401 and C-40C3

    What is the solution to these errors?
    Attached Files
  • JasonSBE
    Trusted Tech

    Site Contributor
    100+ Posts
    • Apr 2014
    • 183

    #2
    According to the service manual the 40c3 troubleshooting steps are firstly to power down the machine, and unplug for 10 seconds, then plug back in and test. Next step is to flash the firmware. Last step is a faulty MFP board. I didn't see anything in the solutions file for the C368, though I don't know exactly which model you are using.

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    • ugurgulcan
      Technician
      • Aug 2024
      • 20

      #3
      Develop ineo 253+ color printer .. thank you for your answer

      Comment

      • Albonline
        Service Manager

        1,000+ Posts
        • Sep 2008
        • 1144

        #4
        CE401 Shared memory connection timeout.C40C3 CTL PF transmission timeout 1 according to a later model service manual. was anything recently done to it? these are both core mfp board codes.

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        • ugurgulcan
          Technician
          • Aug 2024
          • 20

          #5
          Only the black drum unit was replaced

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