Toner low in BizHub 554e

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  • windcopier
    Technician
    50+ Posts
    • Apr 2019
    • 51

    Toner low in BizHub 554e

    Hi,

    Im been facing the Toner Low sign which appear in the Touch Screen.

    Even though i had replace the Toner, Toner Chip, DV Tank still the same.

    Is there anything i had miss out ?
  • Techlife
    Technician
    • Mar 2015
    • 27

    #2
    Re: Toner low in BizHub 554e

    Has the customer replaced the toner early? I seem to remember this being an issue and wouldn't rectify until toner hopper was emptied

    Comment

    • escalante
      Trusted Tech
      100+ Posts
      • Sep 2018
      • 115

      #3
      Re: Toner low in BizHub 554e

      Hello. I'm already trying to update the firmware to the next version.

      Enviado desde mi Infinix X692 mediante Tapatalk

      Comment

      • blackcat4866
        Master Of The Obvious
        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22594

        #4
        Re: Toner low in BizHub 554e

        Have you disassembled the toner hopper mechanics?

        bizhub sub-hopper.JPGbizhub sub-hopper bushing.JPG =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • tmmdmmm
          Trusted Tech
          Site Contributor
          100+ Posts
          • Apr 2021
          • 173

          #5
          Re: Toner low in BizHub 554e

          Originally posted by Techlife
          Has the customer replaced the toner early? I seem to remember this being an issue and wouldn't rectify until toner hopper was emptied
          This is an issue with 364 and below, all the ones above are chipped

          Comment

          • windcopier
            Technician
            50+ Posts
            • Apr 2019
            • 51

            #6
            Re: Toner low in BizHub 554e

            Originally posted by Techlife
            Has the customer replaced the toner early? I seem to remember this being an issue and wouldn't rectify until toner hopper was emptied
            Im not sure, but i did give them spare toner.

            I need to ask.

            Is there any change to reset or clear?

            Comment

            • windcopier
              Technician
              50+ Posts
              • Apr 2019
              • 51

              #7
              Re: Toner low in BizHub 554e

              Originally posted by blackcat4866
              Have you disassembled the toner hopper mechanics?

              [ATTACH=CONFIG]50082[/ATTACH][ATTACH=CONFIG]50083[/ATTACH] =^..^=
              Not yeat. I will try .

              Comment

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