Mark Andy D1-13 (Accuriolabel 230)

[wjurls]

I have a customer with a Mark Andy Digital One (Accuriolabel 230 engine). They called me last week regarding a C-E009 code. This code comes back to a processing error. I suspected some kind of fluke or perhaps a corrupt job. They reset the machine and shortly thereafter they were showing the toners depleted and not registering replacements. This started with one color and quickly escalated to all 4.
I come out the next day 9-12 to see what's going on. I was unable to to force the toner bottles to turn via state confirmation mode. Also, the toner door open/close signal was not changing in state confirmation mode. Check the switch and found a lack of 24v at the switch as well as for the toner bottle clutches. Checked the printer control board and discovered a blown ICP 3. I replaced the ICP and managed to restore the voltage but the machine was still not registering open/close and still not getting toner bottles to turn.
So yesterday I replaced the printer control board and that fixed the issue. PM'd the machine and they got to work printing a long run of labels. Whew! Called it a day.

3 hours later the customer messages me. They got another C-E009 and upon reset, the toner problem is back.

Has anyone seen a similar issue with the C1060 series of engines? I plan to go back and replace all 4 bottle clutches and yet another PRCB and also get a closer look at the wiring. I can see no correlation though between the C-E009 code and a blown ICP3 though... This one has me miffed.

Any input or theory's would be helpful.

[wjurls]

Anyone? Beuller?

Well, I'll follow up anyway. Replaced the PRCB again and also all four toner bottle clutches and so far, so good. Had to build a rolling platform that was precisely 4.5" high to roll the machine out of the Mark Andy frame for service.

[Afanasy]

Hi. ICP3 is common protector for 4 clutches. This is either a short circuit in the circuit or increased load on the clutches. I have a Konica Minolta Bizhub Press CF71 in the field. According to the mechanics of the toner supply unit, C 1060 and similar. This ICP3 on PRCB has never burned out, but rust on the clutches has been encountered. Maybe normal rotation of the tube may be disrupted?

[wjurls]

Hi. ICP3 is common protector for 4 clutches. This is either a short circuit in the circuit or increased load on the clutches. I have a Konica Minolta Bizhub Press CF71 in the field. According to the mechanics of the toner supply unit, C 1060 and similar. This ICP3 on PRCB has never burned out, but rust on the clutches has been encountered. Maybe normal rotation of the tube may be disrupted?

Thanks for the info. All the toner bottles turn as freely as would be expected. A clutch is a clutch. Either on, or off. I would think a bind in the toner bottles would blow the motor ICP or simply throw a motor code?? I did go back and replace the PRCB and all 4 toner clutches as well as the motor. Been going 2 weeks now. Thinking it may have been a shorting clutch. There was a time in the past where you could replace a blown ICP on the board and get back to work. Lately it seems that anytime one blows, the damage to the protected components is already done.