Scan preview screen

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  • mike_hartung
    Technician
    • Dec 2009
    • 39

    Scan preview screen

    I just repaired a Bizhub C368 with a code C-D011 error. I installed the recovery tool GXX-A8, then the preventive firmware GXX-B0. Also did a physical and logical format of the hard drive. The machine is working fine except now when scanning to e-mail a preview screen come up showing all the scan settings and says something about broadcast settings. If you press the scan button at the bottom of this screen the machine will send the scan just fine. Before I did the repair this extra preview screen never came up and I have never seen it on any other machine. How do I shut off this extra preview screen? I have scrolled through the settings and have not found anything. Help please the customer does not want this extra screen when they scan.
  • Synthohol
    Certified Konica Expert
    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5260

    #2
    Re: Scan preview screen

    I think it's called "preview before processing"
    It can be turned off
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • mike_hartung
      Technician
      • Dec 2009
      • 39

      #3
      Re: Scan preview screen

      Originally posted by Synthohol
      I think it's called "preview before processing"
      It can be turned off
      Do you know how to turn it off? Is it in admin mode settings somewhere?

      Comment

      • tsbservice
        Field tech
        Site Contributor
        5,000+ Posts
        • May 2007
        • 7449

        #4
        Re: Scan preview screen

        I would play with this setting:

        Utility]
        [Administrator Settings]
        [System Settings]
        [Preview Settings]
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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