Want to know if anyone has had any success fixing the white screen with papercut on new MFP's like the C451i and all other 1i models? We have tried the special FW Konica came out with. We have done all the SW changes and setting changes with power/sleep timers. I believe we have over 5 tickets open with Konica one for every school with the issues. Konica has escalated the issues to Japan we are told. Thought I would take a shot in the dark to see if anyone on here has anything else to try or have seen work. 1i models only can go to RB and higher Firmware and Konica says the issues is from RB.
White Screens with papercut
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We have RE here. It would overheat bad CPU boards.
And such errors are recorded in service mode.
They put a switch to keep CPU fan running at high speed at all times. Blah blah.
PM me for anything you need.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused. -
Sorry forgot to mention most of them are on GC2-RE as this was "supposed" to help/fix help the issue. The first firmware for the MFP is RB can't go any lower on the 1iPermanently banned from Konica SSD.Comment
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