Has anyone else experienced this ? Usually 1201 jam codes. Can put the tray on another machine works perfectly. Can put another on the first also works perfectly for a while then comes back again.
C3320i / C3350i optional paper tray jams
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I'm almost sure this won't help but here it's.
MFP reports Error 12-01 a Simple Power Off/On will not resolve the issue.
It is necessary to turn the power off for at least 20 seconds and then power on again. Once this is done the MFP will work normally again.
Solution:
A Permanent Fix has been issued on FW version G00-RB with Function Version 2.3
DLKM_BT2410791ENA tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused. -
Does it start jamming more frequently as the paper stack in the tray goes down? In other words, the less paper in the tray the more it starts jamming? Check the trail edge guide in the tray, if it's not working properly it won't keep the paper pushed up to the pick-up roller as the paper stack lessens which can give you ##01 jam codes.Comment
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Does it start jamming more frequently as the paper stack in the tray goes down? In other words, the less paper in the tray the more it starts jamming? Check the trail edge guide in the tray, if it's not working properly it won't keep the paper pushed up to the pick-up roller as the paper stack lessens which can give you ##01 jam codes.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
Comment