BH-4000p, driving me....

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3383
    #1

    BH-4000p, driving me....

    .... nuts.

    Shows very often "Paper jam, rear door. [230.03]"
    I have no experience at all with these little critters.
    Cleaned all the rollers and other obvious items but problem occurs regularly.
    Anyone having experience with these gems? This one has 47k on the clock.

    Any help please?

    Hans
    “Sent from my Intel 80286 using MS-DOS 2.0”

    Tags: experience, obvious, occurs, regularly
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 8009
      #2
      Re: BH-4000p, driving me....

      I would locate reverse solenoid and remove any stiky foams/pads plus use some electrical tape instead. Make them a bit noisy...but working
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23007
          #3
          Re: BH-4000p, driving me....

          This machine is a Lexy rebadge, thus the 230.03 Lexmark jam code.

          This machine has a duplex path that passes above the paper tray. I've seen cases where a piece of paper remains in the path, but the machine does not recognize it as a jam. The enduser can run simplex copies fine, but duplex copies butt into the existing jam, and if the customer never removes first jam, they can repeat this endlessly. If it's just a scrap in the duplex loopback path, the simplest way to push it through is to push a transparency through the duplex path. The scrap will exit at the registration roller.

          You can get a good view of the duplex path by flipping it up on it's side or back, with the tray out. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798
              #4
              Re: BH-4000p, driving me....

              Originally posted by blackcat4866
              This machine is a Lexy rebadge, thus the 230.03 Lexmark jam code.

              This machine has a duplex path that passes above the paper tray. I've seen cases where a piece of paper remains in the path, but the machine does not recognize it as a jam. The enduser can run simplex copies fine, but duplex copies butt into the existing jam, and if the customer never removes first jam, they can repeat this endlessly. If it's just a scrap in the duplex loopback path, the simplest way to push it through is to push a transparency through the duplex path. The scrap will exit at the registration roller.

              You can get a good view of the duplex path by flipping it up on it's side or back, with the tray out. =^..^=
              Been there done that..EOS

              Sent from my SM-G960U using Tapatalk

                Comment

                • Toxic
                  Senior Tech

                  500+ Posts
                  • Dec 2009
                  • 697
                  #5
                  Re: BH-4000p, driving me....

                  Also check if there is piece of paper or even whole sheet of paper around fusing roller, i have seen this few times, especially when user print something with lot of toner coverage.

                    Comment

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