C258 error code C-C164

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  • tulintron
    Senior Tech
    Site Contributor
    500+ Posts
    • Jul 2014
    • 646
    #1

    C258 error code C-C164

    C258 printing USB port, FW G00-W4
    Electric discharge caused D011.
    After repairing the MFPB board, D011 continued.


    I got MFPB from a working C368.
    Removed EMMC, 02 Eeprom's, HDD.


    Installed EMMC, 02 Eeprom's, C258 HDD
    Install FW G00-W4 and after power on, C-C164


    part number of identical MFPBs. (A7PUH020)
    Nothing like day after day
    Tags: c258, d011, g00-w4, hdd, mfpb
    • byronf
      Senior Member
      100+ Posts
      • Sep 2017
      • 109
      #2
      Re: C258 error code C-C164

      Originally posted by tulintron
      C258 printing USB port, FW G00-W4
      Electric discharge caused D011.
      After repairing the MFPB board, D011 continued.


      I got MFPB from a working C368.
      Removed EMMC, 02 Eeprom's, HDD.


      Installed EMMC, 02 Eeprom's, C258 HDD
      Install FW G00-W4 and after power on, C-C164


      part number of identical MFPBs. (A7PUH020)
      Hi,

      MFP board procedure gone wrong you need to enter the machine type info before at the beginning of FW also ensure that the original EMMC of the machine is mounted on the board.

      Your best bet is to have the board reset and go through the board replacement procedure as per SM.



      MACHINE TYPE.JPG

        Comment

        • tulintron
          Senior Tech
          Site Contributor
          500+ Posts
          • Jul 2014
          • 646
          #3
          Re: C258 error code C-C164

          Originally posted by byronf
          Hi,

          MFP board procedure gone wrong you need to enter the machine type info before at the beginning of FW also ensure that the original EMMC of the machine is mounted on the board.

          Your best bet is to have the board reset and go through the board replacement procedure as per SM.



          [ATTACH=CONFIG]50497[/ATTACH]
          Machine type successfully entered and exchange procedure agreed with SM.

          I've read in other posts that boot firmware is required. I have several base FW. Do these base FWs have the boot file included?
          My FW Base starts at G00-16.
          Nothing like day after day

            Comment

            • tulintron
              Senior Tech
              Site Contributor
              500+ Posts
              • Jul 2014
              • 646
              #4
              Re: C258 error code C-C164

              Some help?
              Nothing like day after day

                Comment

                • Synthohol
                  Certified Konica Expert
                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5258
                  #5
                  Re: C258 error code C-C164

                  D011 i thought was a HDD issue?
                  Related Products:bizhub C368,bizhub C258,bizhub C308,MFX-C2590,MFX-C3090,MFX-C3690
                  Related Options:
                  Error
                  CD010, CD011, CD050, CFA14 and/or miscellaneous HDD errors.

                  Root Cause
                  Corrupt data.

                  Workaround/Fix
                  Install Recovery Tool firmware GXX-A8 or Preventive firmware GXX-B0.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                    Comment

                    • tulintron
                      Senior Tech
                      Site Contributor
                      500+ Posts
                      • Jul 2014
                      • 646
                      #6
                      Re: C258 error code C-C164

                      Thanks, Synth.


                      I performed this procedure as well, according to the bulletin, but did not complete the procedure.


                      I changed HDD, updated FW, performed bulletin step D011, but without success.


                      We decided to exchange MFPB. Then I come across C164.
                      Nothing like day after day

                        Comment

                        • tulintron
                          Senior Tech
                          Site Contributor
                          500+ Posts
                          • Jul 2014
                          • 646
                          #7
                          Re: C258 error code C-C164

                          Originally posted by Synthohol
                          D011 i thought was a HDD issue?
                          Related Products:bizhub C368,bizhub C258,bizhub C308,MFX-C2590,MFX-C3090,MFX-C3690
                          Related Options:
                          Error
                          CD010, CD011, CD050, CFA14 and/or miscellaneous HDD errors.

                          Root Cause
                          Corrupt data.

                          Workaround/Fix
                          Install Recovery Tool firmware GXX-A8 or Preventive firmware GXX-B0.
                          In this procedure, Sata Controller FW has an error and does not update
                          Nothing like day after day

                            Comment

                            • tsbservice
                              Field tech
                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7446
                              #8
                              Re: C258 error code C-C164

                              Originally posted by tulintron
                              In this procedure, Sata Controller FW has an error and does not update
                              Try it without and later update it
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

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