panel access to user settings requires admin password

[FuserNoob]

Hi All,
I have a C558 that was returned off lease. It's requiring the Admin password to access Utilities - User Settings and Counter - Print List and I can't find where to turn this off.
Any help is appreciated!
Thanks

[copyman]

I've had that same issue a few times with off lease machines. Think I posted here but can't remember if there was a solution. I ended up just leaving the way it was. Think it has something to do with "BizHub Secure" ??

[FuserNoob]

I've had that same issue a few times with off lease machines. Think I posted here but can't remember if there was a solution. I ended up just leaving the way it was. Think it has something to do with "BizHub Secure" ??

That at least gives me an idea of where to start looking! Thanks

[copyman]

I found this in my old notes. Try Softswitch 200 set to all 0's

[FuserNoob]

I found this in my old notes. Try Softswitch 200 set to all 0's

Thanks for that, but SW Switch 200 was already at all 000's.

I did an initialization, reinstalled the HD, a physical format, logical format, and that didn't fix it either.

[and]

Check this
asks a password, when logging to the user settings

DipSW No.71
0x00: Disabled
0x08: Enabled

[FuserNoob]

Check this
asks a password, when logging to the user settings

DipSW No.71
0x00: Disabled
0x08: Enabled

DING DING DING - We HAVE a winner!!

It's not a huge thing, but definitely annoying.
Thanks for your help!