BH 1100 Slow Printing

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  • splblazer91
    Trusted Tech
    100+ Posts
    • Jul 2014
    • 204
    #1

    BH 1100 Slow Printing

    They have 2 machines. Only one is messing up. Does it with crossover from my laptop as well. It is slow to print and takes about 30 seconds to pull up the printer preferences. Web Interface is also inaccessible.
    Heres what Ive tried: NVRAM rewrite, FW Update(ver 90), Format Controller HDD and 3 different print drivers.

    Any ideas before I replace Controller Board?
    Tags: board, controller, print, replace, slow
    • bsm2
      IT Manager
      25,000+ Posts
      • Feb 2008
      • 27113
      #2
      Re: BH 1100 Slow Printing

      did you try a data clear?
      and reset the nic

        Comment

        • splblazer91
          Trusted Tech
          100+ Posts
          • Jul 2014
          • 204
          #3
          Re: BH 1100 Slow Printing

          There arent initialization settings on an 1100 like there are on the office devices. I did the controller hdd format which wipes the network settings though.

            Comment

            • bsm2
              IT Manager
              25,000+ Posts
              • Feb 2008
              • 27113
              #4
              Re: BH 1100 Slow Printing

              Originally posted by splblazer91
              There arent initialization settings on an 1100 like there are on the office devices. I did the controller hdd format which wipes the network settings though.
              try replacing the hhd

                Comment

                • BillyCarpenter
                  Field Supervisor
                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 14364
                  #5
                  Re: BH 1100 Slow Printing

                  Before you replace anything, I would check to make sure that you LAN Interface speed is set to AUTO or whatever setting matches your network...which is most likely Gigabit.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • splblazer91
                      Trusted Tech
                      100+ Posts
                      • Jul 2014
                      • 204
                      #6
                      Re: BH 1100 Slow Printing

                      FIXED!
                      Replaced Controller today with no luck. Tech Support was no help so I started searching KB Articles. Found one for the 8 series. It had me go into the driver and turn off auto obtain settings.(Bi-directional communication) This resolved my problem.

                        Comment

                        • tsbservice
                          Field tech
                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7452
                          #7
                          Re: BH 1100 Slow Printing

                          Originally posted by splblazer91
                          FIXED!
                          Replaced Controller today with no luck. Tech Support was no help so I started searching KB Articles. Found one for the 8 series. It had me go into the driver and turn off auto obtain settings.(Bi-directional communication) This resolved my problem.
                          Good find splblazer91! Really shows you the idea behind "better measure twice before cut"
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • blackcat4866
                              Master Of The Obvious
                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22599
                              #8
                              Re: BH 1100 Slow Printing

                              Originally posted by splblazer91
                              FIXED!
                              Replaced Controller today with no luck. Tech Support was no help so I started searching KB Articles. Found one for the 8 series. It had me go into the driver and turn off auto obtain settings.(Bi-directional communication) This resolved my problem.
                              Thanks for sharing! =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

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