423 C2201 - only on duplex

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  • 3ktlc
    Trusted Tech

    Site Contributor
    100+ Posts
    • Feb 2018
    • 180

    #1

    423 C2201 - only on duplex

    I know the 2201 code is for toner bottle rotation. Problem is, it only throws this code when duplexing. Any ideas?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7910

    #2
    Re: 423 C2201 - only on duplex

    Hi 3ktlc, please review this thread and especially Hans answer:

    Have a great Year!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • 3ktlc
      Trusted Tech

      Site Contributor
      100+ Posts
      • Feb 2018
      • 180

      #3
      Re: 423 C2201 - only on duplex

      Thank you for that. But, it runs with no problems running single sided. You can run it all day with no issues. Run duplex and you will get that code within 5 copies.

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      • Albonline
        Service Manager

        1,000+ Posts
        • Sep 2008
        • 1131

        #4
        Re: 423 C2201 - only on duplex

        try trading the drive motors around

        Comment

        • 3ktlc
          Trusted Tech

          Site Contributor
          100+ Posts
          • Feb 2018
          • 180

          #5
          Re: 423 C2201 - only on duplex

          Was thinking about trying that. Thank you

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