Konica c364e

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  • TSS
    Technician
    • Jul 2018
    • 20

    #1

    Konica c364e

    Customer turns on copier and orange light just blinks.Says preparing scan and fax.Its happened a few times Just trying to figure out what could be the cause.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5735

    #2
    HDD can be failing, check the capacity in state confirm, should be around 170Gb free IIRC.
    can you boot into trouble reset and service mode from there?
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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