C364 error- C5370

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  • Gaze
    Junior Member
    • Jan 2024
    • 5
    #1

    C364 error- C5370

    Hi Team
    I'm having a hard time on this error code: C5370.
    I've replace the fuser but still having that same issue, I tried replacing the fuser fan but still the problem persist.
    kindly need assistance on this.

    Tags: None
    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1325
      #2
      The fan is under the boards....it's laying down

      image.png
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

        Comment

        • jacobchentw
          Junior Member
          • Aug 2021
          • 2
          #3
          TROUBLE RESET

            Comment

            • KMFLT3CH
              Trusted Tech

              100+ Posts
              • May 2017
              • 226
              #4
              The cooling fan is likely clogged with dust or debris, pretty common to see this on the old 4 and 8 series.

              Remove the rear plastic cover and you'll see it laying flat at the botton under the MFP board.

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