C-3110 "Waiting" on the screen and nothing more...

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  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 623

    #1

    C-3110 "Waiting" on the screen and nothing more...

    Tried removing/replacing all the drums, everything looks fine. No drums are at end of life. Machine will calibrate forever (nothing is at end of life) and then occasionally spit out a page, but mostly doesn't do anything but WAIT

    OC
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5826

    #2
    Re: C-3110 "Waiting" on the screen and nothing more...

    sounds like either the fuser is not reaching temp or the IDC sensors are dirty or transfer belt is just kaput because it cant complete its internal calibration.
    try this, in service mode go into test pages and do a paper passage test with no image. if the pages come out consistently that usually rules out the fuser and id replace the transfer belt and or slide the shutter over and clean the IDC sensors.. if it pauses every few pages its probably the fuser trying to get to temp.

    in state confirmation what are the atdc levels? maybe its hurting for toner too so the IDC calibration can be adjusted.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • Oystercopy
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2009
      • 623

      #3
      Re: C-3110 "Waiting" on the screen and nothing more...

      Originally posted by Synthohol
      sounds like either the fuser is not reaching temp or the IDC sensors are dirty or transfer belt is just kaput because it cant complete its internal calibration.
      try this, in service mode go into test pages and do a paper passage test with no image. if the pages come out consistently that usually rules out the fuser and id replace the transfer belt and or slide the shutter over and clean the IDC sensors.. if it pauses every few pages its probably the fuser trying to get to temp.

      in state confirmation what are the atdc levels? maybe its hurting for toner too so the IDC calibration can be adjusted.
      Thanks for all that Syntholol...I actually did clean the ID Sensor after pulling out the belt... did not run the paper path test in service mode, but I did suspect the Fuser as well (thinking it was not getting up to temp).

      Will go back to the customer and report in....

      OC

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      • Toxic
        Senior Tech

        500+ Posts
        • Dec 2009
        • 697

        #4
        Re: C-3110 "Waiting" on the screen and nothing more...

        What model?

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 8016

          #5
          Re: C-3110 "Waiting" on the screen and nothing more...

          Originally posted by Toxic
          What model?
          See title
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • Toxic
            Senior Tech

            500+ Posts
            • Dec 2009
            • 697

            #6
            Re: C-3110 "Waiting" on the screen and nothing more...

            My bad, though
            I was thinking about error code C-3110
            Model is usually written without dash after letter.

            Did not see that problem recently but long time ago Bizhub c10 had similar problem and it was causing by scanner lamp when become weak or dead,device never come to ready state.

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 8016

              #7
              Re: C-3110 "Waiting" on the screen and nothing more...

              OC if somehow happen to enter service mode you can try to run Calibration(it's in Sevice Mode - Proccess adjustment) and see if it ever ends.
              Good advices for Fuser and CIS in optics also I believe there is thermistor in PH unit which is monitoring PH unit temperature and controlls several parameters as well.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • Oystercopy
                Senior Tech

                Site Contributor
                500+ Posts
                • Oct 2009
                • 623

                #8
                Re: C-3110 "Waiting" on the screen and nothing more...

                OK, so I went out there today and replaced the Fuser and Transfer Belt... no change. Machine still saying Warming Up. Also cleaned the ID Sensor again, just to make sure it was clean, but it does spend a lot of time calibrating.

                Not sure where else to go with it, but all the consumable supplies are good.
                OC

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                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5826

                  #9
                  Re: C-3110 "Waiting" on the screen and nothing more...

                  if you want to try flashing firmware, check your PMs
                  i dont think it can hurt at this stage.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • Hansoon
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Sep 2007
                    • 3385

                    #10
                    Re: C-3110 "Waiting" on the screen and nothing more...

                    I had once a similar problem with this machine type. First I cleaned like you did the IDC sensors but without success.

                    Turned out however that the likely cause for the problem was that on the Image Unit the corresponding transparent part of the Toner Level Sensor system was fogged on the outside with spilled magenta toner. The machine could therefore not recognize the empty magenta toner cartridge and was endlessly trying to add toner. Cleaning that "glassy" part and installing a new full toner cartridge did the trick.

                    Hans
                    “Sent from my Intel 80286 using MS-DOS 2.0”

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