konica c220 printing problem with mac

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  • enricocopyline
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2018
    • 121

    #1

    konica c220 printing problem with mac

    good evening I have a c220 printer connected on the network to a mac with operating system 12.2.1 monterey. the mac has automatically installed ps drivers and prints only in A4. When I try to print in A3 it tells me to load 8 1/2 X 11 paper and it doesn't print me in a3

    How can I solve the problem?

    thanks
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5799

    #2
    Re: konica c220 printing problem with mac

    Especially with a Mac never let it automatically install anything choose the driver from other software Also is the machine itself set to metric or inch need to find
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580

      #3
      Re: konica c220 printing problem with mac

      There is no mac driver support past 10.6 for the C220. Whatever you do, you are doing it with non supported drivers..Good luck!

      Comment

      • Mr Broots
        Technician
        • Apr 2020
        • 12

        #4
        Re: konica c220 printing problem with mac

        Are you not in the U.S.? and I'm assuming you're not, using A3. PM me and I'll send you a procedure I wrote for loading the Mac's. That's not to say you don't know how, but the previous replier is correct in not letting the Mac load it. I wrote if for customers who know nothing about loading drivers, so it will be a piece of cake for you, if you need it. I've loaded drivers for the newer Mac OS and older OS drivers pretty much work with only a few exceptions.

        Comment

        • Mr Broots
          Technician
          • Apr 2020
          • 12

          #5
          Re: konica c220 printing problem with mac

          I see that you are in the U.S. PM me with your cell if you like. I'll call you and we'll get it done if you haven't already got it worked out yet

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