Konica AP C3070 Scan button grayed out

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  • qaraman
    Technician
    • Oct 2019
    • 21

    #1

    [Misc] Konica AP C3070 Scan button grayed out

    The scan button on the top right corner of the screen is grayed out and I cannot access the scan functionality; we had the scan running before but now is suddenly grayed out.
    I have checked DIPSW 2-0 and 18-7, all normal. I have checked that the scan store mode is not set to HDD so I'm quite certain that the HDD is not full.

    Any other ideas?

    Thanks,



  • copytechman
    Senior Tech

    Site Contributor
    500+ Posts
    • Nov 2008
    • 954

    #2
    Originally posted by qaraman
    The scan button on the top right corner of the screen is grayed out and I cannot access the scan functionality; we had the scan running before but now is suddenly grayed out.
    I have checked DIPSW 2-0 and 18-7, all normal. I have checked that the scan store mode is not set to HDD so I'm quite certain that the HDD is not full.

    Any other ideas?

    Thanks,



    Scanning is often tied to type of controller installed, does it have the IC controller or a Fiery?

    Regards
    A.

    Comment

    • qaraman
      Technician
      • Oct 2019
      • 21

      #3
      Hi
      It is installed with IC-605A.

      Regards
      Sami

      Comment

      • copytechman
        Senior Tech

        Site Contributor
        500+ Posts
        • Nov 2008
        • 954

        #4
        Originally posted by qaraman
        Hi
        It is installed with IC-605A.

        Regards
        Sami
        This will sound dumb but is the following dipsw set correctly?
        40-7 IC-605 controller connection (Default settings for
        C3080, C3070, C3070L: 1, for C3080P, C83hc,
        C3070P, C73hc: 0)
        · Function: Switches the connections of the KM
        controllers and the outsourced controllers.
        · Usage: Select "0" on this setting when you
        connect IC-313, IC-314, or IC-417. Select "1"
        when you connect the IC-605.
        • 0: Not connected
        • 1: Connected

        Regards
        A.

        Comment

        • qaraman
          Technician
          • Oct 2019
          • 21

          #5
          Yes it is correct I just checked it. the machine prints perfectly fine, but only scan button is grayed out.

          Comment

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