BH 4750i

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  • Acadien
    Technician
    • Nov 2009
    • 17

    #1

    [Misc] BH 4750i

    Printing fine not missing any print document but randomly spitting out a page with "PCL XL error Warning: Illegal Media type"

    any idea on this?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7856

    #2
    Re: BH 4750i

    FW version? Can you narrow it down to offending PC?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5688

      #3
      Re: BH 4750i

      Chang the driver to real pcl or ps.
      That xl crap is stupid and I don't know why it exists.

      Right click on your printer that is having the PCL XL Error, and select Printing preferences. Click the Advanced tab. Change TrueType Font to Download as Softfont, and set Send True Type as Bitmap to Enabled. Click Apply and OK to save the changes.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • Acadien
        Technician
        • Nov 2009
        • 17

        #4
        Re: BH 4750i

        thanks

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7856

          #5
          Re: BH 4750i

          Just to confirm updating firmware K8 or latest should solve it.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

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