Ineo+ 224e/ KM c224e TPM initialization

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  • avecosat
    Trusted Tech

    250+ Posts
    • Jun 2012
    • 304

    #16
    Re: Ineo+ 224e/ KM c224e TPM initialization

    I think it is the same for all series4 :A145FW.tar

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8131

      #17
      Re: Ineo+ 224e/ KM c224e TPM initialization

      When we face this issue we just load the latest firmware (no need to for the NVram tool)

      Once updated & you get the TPM message enter CE mode run all clear machine will reboot 3 times then come to ready.

      You will then need to install the movie animation file & you're done.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • Boroko
        Junior Member

        Site Contributor
        • Mar 2022
        • 8

        #18
        Re: Ineo+ 224e/ KM c224e TPM initialization

        Originally posted by copier tech
        When we face this issue we just load the latest firmware (no need to for the NVram tool)

        Once updated & you get the TPM message enter CE mode run all clear machine will reboot 3 times then come to ready.

        You will then need to install the movie animation file & you're done.
        When i run a clear all from CE it returns NG.

        Then i reboot it and i get an error that the HDD need to format. After it is formated it is back to the TPM error.

        Comment

        • Boroko
          Junior Member

          Site Contributor
          • Mar 2022
          • 8

          #19
          Re: Ineo+ 224e/ KM c224e TPM initialization

          Its working now.

          It was because I replaced the SSD. I was not positive about this procedure at the beginning, because i only could find spare parts in Alibaba. But then i found Original KM spare parts in the EU where the SSD only cost 110€.

          I applying a new FW and then a Reset tar as it locked up at boot after FW update. But it all working now.

          I only need to read up how to get rid of the "Line of shame" from scanned jobs.

          But I am SUPER great full for this forum to get this fixed. There are some champs here that have help me with some files i never would have manage to get my hands on

          "EDIT"
          Manage to change the date and timezone in the service menu and now the scanner is operational. And as it was a rebranded as Develop, i change the SW 10 to 02 because the print driver from both Develop and KM did not manage to get all the option from the printer. So after the SW change and using KM driver it all working now.
          Last edited by Boroko; 06-01-2022, 02:03 PM.

          Comment

          • jwai
            Senior Tech

            500+ Posts
            • May 2018
            • 508

            #20
            Re: Ineo+ 224e/ KM c224e TPM initialization

            Bad luck!
            Yesterday i checked one normal operation c224e, and updated firmware to latest special version.
            After that, TPM message displayed!
            I took the reset tool process 3 times, loaded again that firmware, recovered data. Finally i turned on it however TPM message still appeared. Hell...

            Comment

            • jwai
              Senior Tech

              500+ Posts
              • May 2018
              • 508

              #21
              Re: Ineo+ 224e/ KM c224e TPM initialization

              on hand i have one ssd that removed from another machine with same model, can i prefer try it?

              Comment

              • REGSIS
                Trusted Tech

                250+ Posts
                • May 2016
                • 434

                #22
                Re: Ineo+ 224e/ KM c224e TPM initialization

                Originally posted by Boroko
                I only need to read up how to get rid of the "Line of shame" from scanned jobs.
                Do the installation procedure (just as with brand new machine).

                Comment

                • ltdiniz
                  Supervisor de Campo

                  Site Contributor
                  50+ Posts
                  • Mar 2021
                  • 93

                  #23
                  Re: Ineo+ 224e/ KM c224e TPM initialization


                  Hi!
                  But TPM Prevention Firmware and GHV-M1 to avoid future defects after battery replacement, but strange that in your case it happened after updating a current FW SPECIAL that is not recommended, if not for the corresponding specific error in the sheet configuration attached to the file.
                  But you can go back to the version that was on the device before you updated the Firmware to try to fix the TPM error.
                  But it's hard to get this FW.
                  Good luck!!!

                  Comment

                  • ishakhurana
                    Junior Member
                    • Jun 2022
                    • 1

                    #24
                    Re: Ineo+ 224e/ KM c224e TPM initialization

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                    Comment

                    • jwai
                      Senior Tech

                      500+ Posts
                      • May 2018
                      • 508

                      #25
                      Re: Ineo+ 224e/ KM c224e TPM initialization

                      Originally posted by ltdiniz
                      Hi!
                      But TPM Prevention Firmware and GHV-M1 to avoid future defects after battery replacement, but strange that in your case it happened after updating a current FW SPECIAL that is not recommended, if not for the corresponding specific error in the sheet configuration attached to the file.
                      But you can go back to the version that was on the device before you updated the Firmware to try to fix the TPM error.
                      But it's hard to get this FW.
                      Good luck!!!
                      it means, reset tools x 3 times and load the previous mass production firmware?
                      i remember the original version is very old, i upgraded it with GDL-M1, then 3 times C-D390 and recovered data, TPM error displayed finally......OMG!!!

                      Comment

                      • ltdiniz
                        Supervisor de Campo

                        Site Contributor
                        50+ Posts
                        • Mar 2021
                        • 93

                        #26
                        Re: Ineo+ 224e/ KM c224e TPM initialization


                        I think you need to Downgrade FW from a base after resetting the tool x 3 times and loading firmware A5C10Y0-F000-G20-M1.
                        To attempt to Recover the Equipment and get rid of the TPM error ok.
                        OBS: But the ideal is to go back to the FW version that was before you made the current GDL-M1, but you can try the G20-M1.
                        Since you don't have GHV-M1 prevention FW but I wish you a
                        Good luck!

                        Comment

                        • jwai
                          Senior Tech

                          500+ Posts
                          • May 2018
                          • 508

                          #27
                          Re: Ineo+ 224e/ KM c224e TPM initialization

                          i found have G20-K8 firmware, it can be?

                          Comment

                          • ltdiniz
                            Supervisor de Campo

                            Site Contributor
                            50+ Posts
                            • Mar 2021
                            • 93

                            #28
                            Re: Ineo+ 224e/ KM c224e TPM initialization

                            Originally posted by jwai
                            i found have G20-K8 firmware, it can be?
                            Ok you can test with this FW sent in your MP.

                            Enviado de meu Redmi Note 8 Pro usando o Tapatalk

                            Comment

                            • jwai
                              Senior Tech

                              500+ Posts
                              • May 2018
                              • 508

                              #29
                              Re: Ineo+ 224e/ KM c224e TPM initialization

                              Originally posted by ltdiniz
                              Ok you can test with this FW sent in your MP.

                              Enviado de meu Redmi Note 8 Pro usando o Tapatalk
                              yup, let's get a test.

                              Comment

                              • jwai
                                Senior Tech

                                500+ Posts
                                • May 2018
                                • 508

                                #30
                                Re: Ineo+ 224e/ KM c224e TPM initialization

                                Originally posted by ltdiniz
                                I think you need to Downgrade FW from a base after resetting the tool x 3 times and loading firmware A5C10Y0-F000-G20-M1.
                                To attempt to Recover the Equipment and get rid of the TPM error ok.
                                OBS: But the ideal is to go back to the FW version that was before you made the current GDL-M1, but you can try the G20-M1.
                                Since you don't have GHV-M1 prevention FW but I wish you a
                                Good luck!
                                thank you very much for your support.
                                only i loaded back initial firmware, fixed it,
                                any special and mass production firmware cannot, maybe reason on MFPB?
                                Last edited by jwai; 06-04-2022, 05:35 AM.

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