Bizhub C258 numerick keypad in admin

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  • lebo
    Technician

    50+ Posts
    • Aug 2012
    • 88

    #1

    Bizhub C258 numerick keypad in admin

    Hello,
    I have such a strange problem In administrator mode (Bizhub C308). Numerick keypad does not open when I want to input numbers in any time. For example during configuration network or power save time. Keypad button (again only in admin mode) does not work as well.
    I do not know the history of this machine, my new customer bought it as a refurbished machine from abroad. I upgraded firmware by localizated version (and od course set recomanded function version) but it does not resloved this problem.
    Do you have any idea how to fix it ?
    Thank you.
    Last edited by lebo; 04-08-2022, 10:29 AM. Reason: Change model C308
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7909

    #2
    Re: Bizhub C258 numerick keypad in admin

    I would go for Clear All data(Initialize) machine.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5735

      #3
      Re: Bizhub C258 numerick keypad in admin

      Was a keyboard or ldd driver or card reader attached? That will do it too.
      If you can get into service security mode turn off vendor mode.
      Or plug a USB keyboard in and see if that let's you enter the password for admin mode.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • tech51
        Senior Tech

        500+ Posts
        • Jan 2009
        • 846

        #4
        Re: Bizhub C258 numerick keypad in admin

        Check the usb settings in admin/security. Maybe external keyboard is switched on…

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