Konica Minolta bizhub C368 C-9401

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  • Techman63
    Technician
    • Mar 2022
    • 10

    #1

    [Error Code] Konica Minolta bizhub C368 C-9401

    Hi dear Everybody !

    I hope all are fine.
    Hopefully, somebody can you help me.
    My C368 has a C-9401 code. I prit out the management list. The machine had earlier sometimes this code and C-9402 too. But since friday the code 9401 is permanently.
    I changed the LED Exposure Unit with Flatban Cable, Scanner Drive Board, CCD Unit with cable without succex. I tried to upgrade the firmware, nothing.
    Does have anybody idea?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7910

    #2
    Re: Konica Minolta bizhub C368 C-9401

    Originally posted by Techman63
    Hi dear Everybody !

    I hope all are fine.
    Hopefully, somebody can you help me.
    My C368 has a C-9401 code. I prit out the management list. The machine had earlier sometimes this code and C-9402 too. But since friday the code 9401 is permanently.
    I changed the LED Exposure Unit with Flatban Cable, Scanner Drive Board, CCD Unit with cable without succex. I tried to upgrade the firmware, nothing.
    Does have anybody idea?
    Does LED unit light at all?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1301

      #3
      Re: Konica Minolta bizhub C368 C-9401

      have you carried out a trouble reset after replacing any parts
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

      Comment

      • Techman63
        Technician
        • Mar 2022
        • 10

        #4
        Re: Konica Minolta bizhub C368 C-9401

        Originally posted by tsbservice
        Does LED unit light at all?
        Yes, it is.
        It is moving in the right home position and in the shading position and light.

        Comment

        • Techman63
          Technician
          • Mar 2022
          • 10

          #5
          Re: Konica Minolta bizhub C368 C-9401

          Originally posted by kingarthur
          have you carried out a trouble reset after replacing any parts
          Yes I did. With front cover and with trouble reset too.

          Comment

          • Techman63
            Technician
            • Mar 2022
            • 10

            #6
            Re: Konica Minolta bizhub C368 C-9401

            Originally posted by kingarthur
            have you carried out a trouble reset after replacing any parts
            Hi everybody!

            I solve it!!
            DC Power Supply has a direct cable contact for the scanner drive PWG, especially a 12V for the CCD Unit. This pin had a contact trouble on the DC Power PWB. Horrible. I have it repaired and all right after that.

            Thanks the comments and see you for all.

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