Konica 958 printing "zigzag" lines on barcode

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  • PSO Software Support
    Junior Member
    • Apr 2022
    • 1
    #1

    Konica 958 printing "zigzag" lines on barcode

    I have a customer using a Konica 958 printer that is printing some barcodes with distorted bars / images.

    This started 2 weeks ago. Multiple barcodes are sent in a single print job and only 1 of 20 barcodes prints this way.

    Konica 958_Screenshot 2022-04-27 080145.jpg

    Can anyone offer suggestions as to what may be causing this issue and what we can try to fix it?

    Thank you in advance.
    Attached Files
    Tags: barcodes, konica, offer, printing, zigzag
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22954
      #2
      Re: Konica 958 printing "zigzag" lines on barcode

      I'd think about the laser, though I must say that I've never changed a Minerva SBK laser before.

      If you have another fuser you can try in there, do that first. I was reading about a Kyocera the other day with zig-zag lines of print, that was caused by an upper fuser roller bias contact. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Lordnixon
          Technician
          • Jul 2017
          • 18
          #3
          Re: Konica 958 printing "zigzag" lines on barcode

          Remove and install the latest drivers

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5459
              #4
              Re: Konica 958 printing "zigzag" lines on barcode

              Looks like a type of moire effect. Wonder if its because of multiple lasers. If that's the case then its caused by the engine and a hardware effect. Wonder if a LPH would cause that.
              Not sure if using different driver would make a difference. If using PCL try PS and visa versa.

              Had this kind of thing on the pro 950 machines.

              Is this causing issues when scanning the barcodes?
              Whatever

                Comment

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