Konica Minolta C650i Transferring user box data

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 515

    #1

    Konica Minolta C650i Transferring user box data

    Hi Guys,

    surely someone must of found a way to transfer user box data from one machine to another.

    we have a customer who uses user boxes and printing brochures from there (must be over 200)

    we are wanting to transfer the data over from a C754e to a C650i
  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 515

    #2

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    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1460

      #3
      Re: Konica Minolta C650i Transferring user box data

      All I'm coming up with for this is that you can download the files from the user boxes onto a PC through the web interface. You'd then have to "print" each one back into user boxes on the new copier. What you are doing by saving them to the USB drive is basically the same thing I would assume. The files will most likely need to be "printed" from the USB drive back to the corresponding user boxes on the new machine.
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7916

        #4
        Re: Konica Minolta C650i Transferring user box data

        I don't offer any help here as we have almost zero clients using boxes but I feel Konica Minolta beeng so good in many areas sometimes fails miserably at very simple tasks. Box operator tool is terrible and not supported anymore. I'm still waiting to find useful application on KM data administrator, RMM fleet is stollen but badly from Brother, CS remote care is joke and many more.

        My sincere apologies to OP, little rant over
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • copyrooks
          Trusted Tech

          Site Contributor
          100+ Posts
          • Oct 2013
          • 207

          #5
          Re: Konica Minolta C650i Transferring user box data

          I had a similar issue. I had a customer who used Pagescope Box Operator and wanted to still use when upgraded. They went from a E series to I series. I had to transfer all files from user box. I ended up using box operator and it was a pain in the ass and took forever. What I did find out the hard way is if you don't use the updated version of box operator on the i series it will delete all files once they view them on the old version of box operator.

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