This is a weird one for me. When a legal sized original is placed on the DF feed table, the size is read as A4 instead of 8 1/2 x 14.
Copier has latest firmware and function version. I have done the ADF width adjustment twice and checked the 2 length sensors in service mode sensor check.
I even tried unplugging the sensors on a working feeder at the shop to see if I could duplicate the problem, but no luck.
The customer has been able to get it to work by placing a small rubber disc about 1/2" thick on the front edge of the feed table which raises the paper up slightly
and then it reads as 8 1/2 x 14. This had me thinking the feed table might be warped, but no matter how I twist it or torque it by hand, it still reads the size wrong.
I will probably just swap out the feeder and fix it in the shop, but wanted to see if anyone else has run across this issue.
I will definitely post up the fix if I don't hear from anyone first.
Copier has latest firmware and function version. I have done the ADF width adjustment twice and checked the 2 length sensors in service mode sensor check.
I even tried unplugging the sensors on a working feeder at the shop to see if I could duplicate the problem, but no luck.
The customer has been able to get it to work by placing a small rubber disc about 1/2" thick on the front edge of the feed table which raises the paper up slightly
and then it reads as 8 1/2 x 14. This had me thinking the feed table might be warped, but no matter how I twist it or torque it by hand, it still reads the size wrong.
I will probably just swap out the feeder and fix it in the shop, but wanted to see if anyone else has run across this issue.
I will definitely post up the fix if I don't hear from anyone first.
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