This customer was using gmail up until the 2 step authentication came into play and FW no longer allows this. Customer would prefer to continue to scan to email rather than a smb folder. Is there a free or low cost service that will still allow scan to email on older machines? I did see some of the threads mention smtp2go?
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Re: Scan to email bizhub224e
Update firmware to latest, then turn on 2 step verification on the gmail account and create an app password for the machine. More details in the link. https://www.copytechnet.com/forums/k...4=#post2155262 -
Re: Scan to email bizhub224e
Best scenario tell them to use dedicated email account from their provider(like: companyscanner@company name.com) for the machine - problem solved. 2FA should also work although I don't have 4 series machine to test but following strider5555 tutorial should be easy to be done.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Scan to email bizhub224e
I have 423s scanning with gmail/2FA..the C224e can do this as well. 2FA enabled, and the app password entered in the admin settings.. If SSL is on you may have an issue there..older SSL certs may be preventing some network protocols..If you are using the correct settings..SMTP.GMAIL.COM and port 465 I would think about turning off SSL, or creating a new stronger cert. Again assuming gateway/DNS are correct. EComment
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Re: Scan to email bizhub224e
Was told by Konica that the 4 & 4e series is no longer able to scan to gmail so that eliminates the apps password unless I'm being told incorrectly? This customer is very small (and cheap) and does not have there own domain email provider as they use gmail for everything.Comment
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Re: Scan to email bizhub224e
We have many 4e series machines out there, and have spent the past couple months updating gmail accounts with 2fa, and they all work, at least until Google and Microsoft change security requirements again.
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Re: Scan to email bizhub224e
Perfect. This customer is 40+ miles from here and didn't want to spin my wheels onsite if it wasn't possible. I show the latest version of the FW as G20-M1 or is there something more current?Comment
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A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Scan to email bizhub224e
I have a costumer that has a 363. They got gmail working again also using the app password.Comment
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Re: Scan to email bizhub224e
I’ve never had a problem with any of my 4 or 4e series using Gmail as long as the app password thing is setup properly. Had to reset the gmail password on occasion and recreate the app password but nothing more.
I use smtp.gmail.com and tls on 587 and it works on just about everything.
A.Comment
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Re: Scan to email bizhub224e
Now that can be a problem..the older machines up to the 4 (non-e) do not support TLS 1.2. I would expect failures using this config. The older TLS versions are also affecting use of the web browser.. Older SSL versions killing the PSWC. EComment
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