Konica C258 settings problem

[Oystercopy]

Re: Konica C258 settings problem

Great that you got it fixed.

For future reference, KM is now recommending that you NOT USE Windows to format your USB sticks. I've had LOTS of trouble updating F/W on that series machine, for no
apparent reason, but this software seems to fix it.

They recommend a different program, which (I assume) formats it in DOS mode.

Its called HPUSBDISK and I believe you can get it on KM's support site, or just google it.

OC

[ferro10]

Re: Konica C258 settings problem

thank you all for the help

the problem was the front USB cable plugged into the wrong port.

[allan]

Re: Konica C258 settings problem

Take a couple for USB drives... Had it where it only worked after trying the 3 drive. Strange thing is the drives worked fine on other models but not on the 8 series. 8GB and bigger does work too.

[ferro10]

Re: Konica C258 settings problem

Usually in the unzipped firmware file along with the FW00? and CW file.

OK thank you

Today I go to the customer and check the front panel cable. If I don't solve, I proceed with the FTP update

[Gaffers01]

Re: Konica C258 settings problem

Ok thanks it's all quite simple

Just one question the mktar_A7PU.bat file where do I find it?

Usually in the unzipped firmware file along with the FW00? and CW file.

[ferro10]

Re: Konica C258 settings problem

Its fairly straightforward to do.

Let me know if you get stuck.

Ok thanks it's all quite simple

Just one question the mktar_A7PU.bat file where do I find it?

[Gaffers01]

Re: Konica C258 settings problem

Its fairly straightforward to do.

Let me know if you get stuck.

[ferro10]

Re: Konica C258 settings problem

Have you tried updating using FTP (filezilla), whenever i've had issues with USB's I used this instead.

Thank you for your suggestion

Can you tell me the procedure to activate the FTP update?

[Gaffers01]

Re: Konica C258 settings problem

Have you tried updating using FTP (filezilla), whenever i've had issues with USB's I used this instead.

[ferro10]

Re: Konica C258 settings problem

Have a read of this PDF.

[ATTACH]54813[/ATTACH]

Try other drives I format mine in Windows never had any issues.

I tried 3 USB of different suppliers

[ferro10]

Re: Konica C258 settings problem

Hello friend!
Use this program to format your flash drive

https://we.tl/t-SfcfFCIIz4

thank you for your suggestion

I don't understand why the FW functions are missing in the security menu

[ferro10]

Re: Konica C258 settings problem

you disconnected the hdd? and unset in service mode ?

yes

[copier tech]

Re: Konica C258 settings problem

Hello everybody
I have to update the FW Sata on a Konica C285 for the D011 problem but I can't update.
1) I insert the key
2) I turn on the printer with the red button pressed
3) At the top right on the display the black dot appears
4) After about 30 seconds the printer starts in normal mode

Besides this these options in administration mode are not present
"When [Administrator Settings] -> [Security Settings] -> [USB Connection Permission Setting] -> [External Memory (Service)] -
> [FW Update] is set to "Restrict", A Message "It is limited by the Administrator." Will Signore, and Update of the Firmware
Cannot be executed.
▪ When [Administrator Settings] -> [Security Settings] -> [FW Update (USB) Perm. Sett.] Is set to "Password Priority", IT
Requires to Input A Password After Confirming with the Administrator "

The thing is definitely strange ... do you have any idea of how to solve? Thank you

I am attaching machines list

Have a read of this PDF.

Bizhub 8 Series SATA Errors..pdf

Try other drives I format mine in Windows never had any issues.

[avecosat]

Re: Konica C258 settings problem

you disconnected the hdd? and unset in service mode ?

[ltdiniz]

Re: Konica C258 settings problem

Hello friend!
Use this program to format your flash drive

https://we.tl/t-SfcfFCIIz4

Because I already caught the case of using the same flash drive in the equipment update sequence and on the 3rd or 4th machine of the error with the same FW and not loading the firmware at startup.
Do the formatting and then follow the tips above the members who will succeed.
Good luck!
CAUSE: Incorrect placement of the front USB cable and/or incorrect procedure to load the firmware.
SOLUTION: Check the placement of the “Front USB” cable