Konica C258 settings problem

[ferro10]

Re: Konica C258 settings problem

Which FW versions do you have and with what file(FW) you're trying to update?

A7PU0Y0-F000-GXX-A8 SATA Recovery Tool for fix C-D011

The printer mounts the A7PU0Y0-0100-GC1-W4

[tsbservice]

Re: Konica C258 settings problem

Which FW versions do you have and with what file(FW) you're trying to update?

[ferro10]

Re: Konica C258 settings problem

These are the typical problems to look for:

• The USB memory is formatted in FAT32 format.
• Use a memory device with no more than 32 GB of capacity.
• Firmware is in the designated folder in the root directory of the USB memory. (C258 = FW0002)
• Verify correct models firmware is being used.
• USB memory plugged into USB port on side of control panel.
• Confirm that the USB cable from front panel is plugged into the correct USB port (labeled "Front Panel") under the access panel in back right of machine.

• The USB memory is formatted in FAT32 format. yes formatted FAT32
• Use a memory device with no more than 32 GB of capacity. USB 4gb
• Firmware is in the designated folder in the root directory of the USB memory. (C258 = FW0002) yes in another C258 always by the same customer works perfectly
• Verify correct models firmware is being used. Yes it's correct
• USB memory plugged into USB port on side of control panel. yes
• Confirm that the USB cable from front panel is plugged into the correct USB port (labeled "Front Panel") under the access panel in back right of machine. I have to check this point well but if I try to print something from the USB port it works.

[femaster]

Re: Konica C258 settings problem

These are the typical problems to look for:

• The USB memory is formatted in FAT32 format.
• Use a memory device with no more than 32 GB of capacity.
• Firmware is in the designated folder in the root directory of the USB memory. (C258 = FW0002)
• Verify correct models firmware is being used.
• USB memory plugged into USB port on side of control panel.
• Confirm that the USB cable from front panel is plugged into the correct USB port (labeled "Front Panel") under the access panel in back right of machine.

[ferro10]

Re: Konica C258 settings problem

Are you leaving front door open when trying to update firmware? It has to stay open during F/W update

The door during the update was open

[copyman]

Re: Konica C258 settings problem

Hello everybody
I have to update the FW Sata on a Konica C285 for the D011 problem but I can't update.
1) I insert the key
2) I turn on the printer with the red button pressed
3) At the top right on the display the black dot appears
4) After about 30 seconds the printer starts in normal mode

Besides this these options in administration mode are not present
"When [Administrator Settings] -> [Security Settings] -> [USB Connection Permission Setting] -> [External Memory (Service)] -
> [FW Update] is set to "Restrict", A Message "It is limited by the Administrator." Will Signore, and Update of the Firmware
Cannot be executed.
▪ When [Administrator Settings] -> [Security Settings] -> [FW Update (USB) Perm. Sett.] Is set to "Password Priority", IT
Requires to Input A Password After Confirming with the Administrator "

The thing is definitely strange ... do you have any idea of how to solve? Thank you

I am attaching machines list

Are you leaving front door open when trying to update firmware? It has to stay open during F/W update

[ferro10]

Hello everybody
I have to update the FW Sata on a Konica C285 for the D011 problem but I can't update.
1) I insert the key
2) I turn on the printer with the red button pressed
3) At the top right on the display the black dot appears
4) After about 30 seconds the printer starts in normal mode

Besides this these options in administration mode are not present
"When [Administrator Settings] -> [Security Settings] -> [USB Connection Permission Setting] -> [External Memory (Service)] -
> [FW Update] is set to "Restrict", A Message "It is limited by the Administrator." Will Signore, and Update of the Firmware
Cannot be executed.
▪ When [Administrator Settings] -> [Security Settings] -> [FW Update (USB) Perm. Sett.] Is set to "Password Priority", IT
Requires to Input A Password After Confirming with the Administrator "

The thing is definitely strange ... do you have any idea of how to solve? Thank you

I am attaching machines list