enable disable password

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  • elmaligno
    Expert technician KM

    250+ Posts
    • Oct 2009
    • 255

    enable disable password

    Good morning, I have noticed that there are some C368 series that it is possible to disable the password prompt when entering service mode. But there are others that do not, the corresponding button is blank. Does anyone know how to enable this button to make it ask for the password or not?
    Thanks.
    Field technician since 1994
  • techsxge
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2022
    • 661

    #2
    Re: enable disable password

    Different Firmware as far as i remember. Never used that function because i just have CE Password enabled all the time

    Comment

    • elmaligno
      Expert technician KM

      250+ Posts
      • Oct 2009
      • 255

      #3
      Re: enable disable password

      Originally posted by techsxge
      Different Firmware as far as i remember. Never used that function because i just have CE Password enabled all the time
      With the same FW I get different results. It's probably a dip switch.
      Field technician since 1994

      Comment

      • techsxge
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2022
        • 661

        #4
        Re: enable disable password

        Could be. Or is it maybe HDD not installed?

        Comment

        • elmaligno
          Expert technician KM

          250+ Posts
          • Oct 2009
          • 255

          #5
          Re: enable disable password

          Originally posted by techsxge
          Could be. Or is it maybe HDD not installed?
          No, same configuration.
          Field technician since 1994

          Comment

          • techsxge
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2022
            • 661

            #6
            Re: enable disable password

            Bild_2022-10-14_141126624.png
            This is what i found

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5506

              #7
              Re: enable disable password

              4, 8, i all the same way.
              stop 0 clear

              Attached Files
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • elmaligno
                Expert technician KM

                250+ Posts
                • Oct 2009
                • 255

                #8
                Re: enable disable password

                Originally posted by Synthohol
                4, 8, i all the same way.
                stop 0 clear


                I know, the thing is that sometimes that key appears and sometimes it doesn't, that's the reason for my question.
                Field technician since 1994

                Comment

                • elmaligno
                  Expert technician KM

                  250+ Posts
                  • Oct 2009
                  • 255

                  #9
                  Re: enable disable password

                  Originally posted by techsxge
                  [ATTACH=CONFIG]54970[/ATTACH]
                  This is what i found
                  That was the solution. Thank you very much mate
                  Field technician since 1994

                  Comment

                  • techsxge
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jan 2022
                    • 661

                    #10
                    Re: enable disable password

                    Originally posted by elmaligno
                    That was the solution. Thank you very much mate
                    Just FYI this is easy to find if you have the service manual and search for CE Password. Open service manual in browser and press ctrl + F to open search

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5506

                      #11
                      Re: enable disable password

                      Originally posted by elmaligno
                      I know, the thing is that sometimes that key appears and sometimes it doesn't, that's the reason for my question.
                      totally misread/understood, my apologies.
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7696

                        #12
                        Re: enable disable password

                        Originally posted by elmaligno
                        That was the solution. Thank you very much mate
                        Imho it's always bad idea to disable CE password. For example tech can't setup remote panel.
                        Better change it to something short if you're constantly tired to input default but leave it.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • techsxge
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jan 2022
                          • 661

                          #13
                          Re: enable disable password

                          Originally posted by tsbservice
                          Imho it's always bad idea to disable CE password. For example tech can't setup remote panel.
                          Better change it to something short if you're constantly tired to input default but leave it.
                          There is almost no scenario where disabling the CE Password is like a good idea. Realy, there is no world where this is good.

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