Konica Minolta C759 - Copy User Box contents to another Machine

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  • thendral
    Technician

    Site Contributor
    50+ Posts
    • Mar 2011
    • 82

    #1

    [Misc] Konica Minolta C759 - Copy User Box contents to another Machine

    Hello everyone,

    I came across this challenge of copying user box contents to another machine.
    Except downloading 100s of files individually, is there a way I can copy user boxes and contents from one C759 to another C759.
    I know I can use HDD backup utility to backup entire machine, but I need to be selectively copy contents of the boxes not the entire HDD that will overwrite existing contents.
    I tried with Box Operator, but it is not pulling any data as the files were printed to user boxes for easy printing from the machine control panel.
    Any help here is appreciated.

    Thank you
    Thendral.
  • Techlife
    Technician
    • Mar 2015
    • 27

    #2
    Re: Konica Minolta C759 - Copy User Box contents to another Machine

    Tried the external memory (usb)import/export?
    Enable by software switch 72 hex 04
    I use this and it copies address book, not sure about user box data tho

    Comment

    • pickle8486
      Technician
      • Aug 2013
      • 26

      #3
      Re: Konica Minolta C759 - Copy User Box contents to another Machine

      Copying the contents inside of a user box is not possible as far as I know.

      Sent from my SM-N986U using Tapatalk

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: Konica Minolta C759 - Copy User Box contents to another Machine

        PSWC user/Box
        open the box and select each doc you want. You can download to PC or TX (email)..In a pinch you could print them all and scan them to the new machine..I tell all of my customers to only keep in the user boxes docs they could easily find again due to HDD failures. E

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7911

          #5
          Re: Konica Minolta C759 - Copy User Box contents to another Machine

          Although user boxes may be actually useful I strongly advise users against using them if possible. Not ideal to keep your important docs on machine HDD. Box operator is buggy, slow and discontinued program least to say.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • thendral
            Technician

            Site Contributor
            50+ Posts
            • Mar 2011
            • 82

            #6
            Re: Konica Minolta C759 - Copy User Box contents to another Machine

            Originally posted by Techlife
            Tried the external memory (usb)import/export?
            Enable by software switch 72 hex 04
            I use this and it copies address book, not sure about user box data tho
            I tried it is not exporting the contents. May be I am missing something?

            Comment

            • thendral
              Technician

              Site Contributor
              50+ Posts
              • Mar 2011
              • 82

              #7
              Re: Konica Minolta C759 - Copy User Box contents to another Machine

              Originally posted by tsbservice
              Although user boxes may be actually useful I strongly advise users against using them if possible. Not ideal to keep your important docs on machine HDD. Box operator is buggy, slow and discontinued program least to say.
              I understand. Client wants to keep the printable copies at the printer eliminating need for any devices for documents to be printed.
              I am not sure any other method allows the docs to be in the printer so user can print using the control panel.

              Comment

              • thendral
                Technician

                Site Contributor
                50+ Posts
                • Mar 2011
                • 82

                #8
                Re: Konica Minolta C759 - Copy User Box contents to another Machine

                Originally posted by emujo2
                PSWC user/Box
                open the box and select each doc you want. You can download to PC or TX (email)..In a pinch you could print them all and scan them to the new machine..I tell all of my customers to only keep in the user boxes docs they could easily find again due to HDD failures. E
                About 1000 docs to be transferred.

                Comment

                • Kenny
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 515

                  #9
                  Re: Konica Minolta C759 - Copy User Box contents to another Machine

                  ive only been able to extract the documents inside of the user boxes not the user box it self,

                  you can export the documents via USB, create a new user box on the new machine then import it that way, the only issue i have with this is that the print driver settings didn't transfer across so customer just had to re send all the documents to the user box,

                  sorry its not much help. seems konica should really create an actual way to do this as ive seen so many people ask it!

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5737

                    #10
                    Re: Konica Minolta C759 - Copy User Box contents to another Machine

                    isnt there a HDD backup utility?
                    Utility Software Download - Result | KONICA MINOLTA
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • emujo2
                      Service Manager

                      1,000+ Posts
                      • Mar 2017
                      • 1580

                      #11
                      Re: Konica Minolta C759 - Copy User Box contents to another Machine

                      Originally posted by thendral
                      About 1000 docs to be transferred.
                      Teach the customer how to do this, then either bill them for your time or say call me back when you're done.

                      Comment

                      • thendral
                        Technician

                        Site Contributor
                        50+ Posts
                        • Mar 2011
                        • 82

                        #12
                        Re: Konica Minolta C759 - Copy User Box contents to another Machine

                        Originally posted by Synthohol
                        Yes but it is all or nothing. If you need to preserve some of the boxes you can't.

                        Comment

                        • thendral
                          Technician

                          Site Contributor
                          50+ Posts
                          • Mar 2011
                          • 82

                          #13
                          Re: Konica Minolta C759 - Copy User Box contents to another Machine

                          Originally posted by emujo2
                          Teach the customer how to do this, then either bill them for your time or say call me back when you're done.
                          The customer know how to do it.. when we switch out the machines for new lease it is one of the requirement customer put forth. So Yes I can ask in the expense of some discounts if the company is willing to do it.. Aargh.. it always boils down to time and money.. As a tech we know it can be easily done not sure why Konica Minolta does not realize that..

                          Comment

                          • emujo2
                            Service Manager

                            1,000+ Posts
                            • Mar 2017
                            • 1580

                            #14
                            Re: Konica Minolta C759 - Copy User Box contents to another Machine

                            Well, if you have promised to do this as part of the install, then you have to do what you have to do. The only other thing I would mention, PSES may be able to work with the HDD user boxes. The free basic management module available through the KM site. Maybe you might download the PDF and see what can be done with boxes. E

                            Comment

                            • thendral
                              Technician

                              Site Contributor
                              50+ Posts
                              • Mar 2011
                              • 82

                              #15
                              Re: Konica Minolta C759 - Copy User Box contents to another Machine

                              Originally posted by emujo2
                              Well, if you have promised to do this as part of the install, then you have to do what you have to do. The only other thing I would mention, PSES may be able to work with the HDD user boxes. The free basic management module available through the KM site. Maybe you might download the PDF and see what can be done with boxes. E
                              Thanks. I never explored Konica Minolta PageScope Enterprise Suite. Let me see if that can help in getting the contents across.

                              Comment

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