C250i fusing problem

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  • femaster
    Service Manager

    1,000+ Posts
    • May 2011
    • 1482

    #16
    Re: C250i fusing problem

    This is all I can dig up on this subject. I don't believe this has been shared before, so here goes.

    Offset image from fusing unit
    Known Error

    ID: KBA00076421
    Related Products:bizhub 300i, bizhub 360i, bizhub 450i, bizhub C250i, bizhub C300i, bizhub C360i, bizhub C450i
    Error: Image is offset from fusing unit.

    Root Cause
    Foreign matter adhered to the surface of the thermistor chip inside the heating roller temperature sensor.
    It is highly likely that this occurred because the resistance value decreased.

    Workaround/Fix
    Confirm the heating roller temperature sensor.

    Please review the attached, "How to check for the Heating roller temperature sensor problem" document.
    For a counter measure review bullet # 3 in the attached, "Off set image for unit" document.
    Attached Files
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

    Comment

    • tech51
      Senior Tech

      500+ Posts
      • Jan 2009
      • 846

      #17
      Re: C250i fusing problem

      My latest information says to try setting fuser temp to +10 and turning off smart fusing control in Tech Rep.

      Comment

      • B0265
        Senior Tech

        500+ Posts
        • Jan 2007
        • 718

        #18
        Re: C250i fusing problem

        Originally posted by NickHilner
        Hi Jwai

        We had exactly the same problem. We swapped the Belt and Pressure roller and Lamp from working fuser and still black wouldn't fuse and colours were fine.

        We replaced the Themistor and seems like it is working now.
        Where do you buy the thermistor/temp sensor?

        Comment

        • elmaligno
          Expert technician KM

          250+ Posts
          • Oct 2009
          • 302

          #19
          Re: C250i fusing problem

          Originally posted by B0265
          Where do you buy the thermistor/temp sensor?
          A7AHM50400 Humidity sensor
          Field technician since 1994

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2458

            #20
            Re: C250i fusing problem

            Thanks for sharing the bulletins @femaster - can't recall we dealt with that yet but who knows what happen in the future.

            Comment

            • B0265
              Senior Tech

              500+ Posts
              • Jan 2007
              • 718

              #21
              Re: C250i fusing problem

              Originally posted by elmaligno
              A7AHM50400 Humidity sensor
              Thanks, but this is what I'm looking for.
              temp sens.JPG

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7974

                #22
                Re: C250i fusing problem

                Originally posted by B0265
                Thanks, but this is what I'm looking for.
                [ATTACH=CONFIG]60560[/ATTACH]
                Only AliExpress I think.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

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