Bizhub c250i Red print comes out orange

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Morten B DK
    Junior Member
    • Feb 2015
    • 8

    #1

    Bizhub c250i Red print comes out orange

    Hi guys.

    I'm trying to help out a collegue who has a customer with a quite new Bizhub C250i that cant print Red properly. Red comes out orange.

    No codes or trouble. Calibration finishes without fail.

    Machine is fully updated and calibrated.

    We have tried a full initialization and started over from scratch with installation procedure and calibration. Nothing helps.

    DV box and PCU has been changed.

    If we scan the brochure used in the picture the scan looks normal.

    I have never had a similar problem on a KM working with KM for 15 years.

    Any ideas as how to solve this matter ?
    Attached Files
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    Re: Bizhub c250i Red print comes out orange

    I had a customer tick save ink/toner in Adobe reader cause this

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5737

      #3
      Re: Bizhub c250i Red print comes out orange

      Perform the following settings from 1 to 3 in order.
      Note: The red increases by following the order outline below.

      1. On the print settings screen of the printer driver, change
      from [Document / Photo] to [Document] in the item of [Quality] tab > [Image quality Setting]

      2. Change DipSW188 to HEX04. (After changing turn OFF/ON the power switch or setting is not enabled.)
      Function to change red parameters and emphasize color preference
      0x00: Disabled (default)
      0x04: Enabled

      3. On the print settings screen of the printer driver, set following
      Color Balance tab: Set magenta to +3 Image quality tab [ Quality adjustment] -> details -> figure / table / graph] .


      also see the doc attached.

      Attached Files
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • sangcom
        Technician
        • Jun 2009
        • 45

        #4
        Re: Bizhub c250i Red print comes out orange

        Hi,
        I've had some experience with this,Customers don't like red.
        This solution can be applied to the i-series.

        Dip SW 153 HEX 40

        Good luck

        Dip SW 153 HEX 40.jpg

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7916

          #5
          Re: Bizhub c250i Red print comes out orange

          Originally posted by sangcom
          Hi,
          I've had some experience with this,Customers don't like red.
          This solution can be applied to the i-series.

          Dip SW 153 HEX 40

          Good luck

          [ATTACH=CONFIG]55910[/ATTACH]
          That is actually working pretty nice, Thank You for the hint.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • Earthlander
            IT Specialist
            • Jul 2023
            • 1

            #6
            Originally posted by sangcom
            Re: Bizhub c250i Red print comes out orange

            Hi,
            I've had some experience with this,Customers don't like red.
            This solution can be applied to the i-series.

            Dip SW 153 HEX 40

            Good luck

            [ATTACH=CONFIG]55910[/ATTACH]
            Thanks a million, this has also resolved my issue with red presenting as orange on prints only, copies were fine.

            Comment

            • ShafaqatBlogger
              Junior Member
              • Feb 2024
              • 7

              #7
              • Check color calibration.
              • Verify color settings in software.
              • Replace toner cartridges (especially magenta).
              • Clean the printheads.
              • Update printer firmware.
              • Check print quality settings.
              • Perform a test print.
              These things you neet to know

              Comment

              • Jp@docuflow.ie
                Technician
                • Nov 2015
                • 13

                #8
                Originally posted by sangcom
                Re: Bizhub c250i Red print comes out orange

                Hi,
                I've had some experience with this,Customers don't like red.
                This solution can be applied to the i-series.

                Dip SW 153 HEX 40

                Good luck

                [ATTACH=CONFIG]55910[/ATTACH]
                This saved my life. The bit switches looked like this 01000000 when correct. Thanks for posting this. I am not very familiar with bit switch settings

                Comment

                Working...